Denys Guarnieri Email & Phone Number

Toronto, Ontario, Canada

• Diagnosed and repaired a variety of electro-mechanical machines, ensuring optimal functionality.
• Consistently met pre-set appointment deadlines, providing efficient and reliable service.
• Innovatively designed and fabricated custom parts to extend the life of outdated machines.
• Collaborated with clients, fostering positive relationships, and enhancing customer satisfaction.
• Trained and mentored a new team member, contributing to their skill development.

Toronto, Ontario, Canada

• Worked collaboratively as part of a team to achieve project goals within tight schedules.
• Proactively identified and reported safety concerns, contributing to a secure work environment.
• Successfully devised solutions to unexpected challenges, including freeing a trapped forklift.

São Paulo, São Paulo, Brazil

• Managed day-to-day operations of a subway station, supply inventory, and de-escalation of conflicts.
• Conducted comprehensive testing and inspections of station equipment, ensuring reliability and safety.
• Provided exceptional customer support, addressing passenger needs and enhancing their experience.
• Enforced operational safety through identifying and isolating/fixing potential hazards.
• Trained new employees and evaluated their development.
• Managed station supplies and documented maintenance, optimizing operations.

São Paulo, São Paulo, Brazil

• Provided exceptional customer support, addressing passenger needs and enhancing their experience.
• Collaborated effectively in critical situations, preventing accidents, and minimizing service disruptions.
• Ensured smooth passenger flow and access by managing entry points and restricted areas.
• Monitored station activities using CCTV, contributing to passenger safety and security.
• Assisted people with mobility restriction and disability.

Bootcamp Certificate, Cyber Security, A-

Diploma, Electromechanical Engineering Technician