Denzel Bennett Email & Phone Number

Birmingham, Alabama, United States

Received and processed high volumes of consumer payments by mail, online, orphone.Assisted in the scanning and uploading of documents into company database forcompany wide use.Contributed to the overall decrease in NSF accounts by accurately locating andidentifying consumer accounts.Communicated with other departments in the company to ensure smooth operations.

Birmingham, Alabama, United States

Managed a portfolio of delinquent accounts, utilizing effective communication andnegotiation skills to collect outstanding debtsNegotiated payment plans and settlement agreements with debtors, ensuringcompliance with company policies and industry regulationsMaintained accurate and detailed records of all collection activities, includingcorrespondence, payment history, and account status updatesProvided excellent customer service to debtors, addressing inquiries and concernswhile maintaining professionalism and empathyHandled high volumes of inbound and outbound calls while adhearing to FDCPA andcompany guidelines

Birmingham, Alabama, United States

Build customer confidence through active listening and problem-solving implementation.Deliver product knowledge to customers through sampling, sales, and recommendations to increase customer loyalty, retention, and satisfaction.Maintain the look of displays, shelves, and cases for overall department satisfaction and appeal.Handle high volumes of customer interactions through peak hours of the day.

Hoover , Alabama

• Accountable for handling nightly drawer deposits along with inventory counts.• Worked as a team member performing cashier duties, product sales, and maintaining a sanitary work environment while maintaining excellent customer service.• Efficiently multitasking between preparing food, serving orders, organizing, and cleaning the kitchen.

Hoover, Alabama, United States

Accountable for maintaining operational excellence, including managing inventory anddrawer counts.Tasked with providing exceptional customer service experiences daily.Supervised a talented team of 5 to 6 team members through active communication ofduties, positive feedback, and discipline when needed.Contributed to the development of new team members.Actively assisting in the management of daily labor and food costs to meet company goals.

Aiken Sc

Ensure that customers receive the best possible service and are satisfied with their experience at the restaurant. Responsible for clean and well organized environment before and after each shiftTeam environment based heavily off communication in order to appeal to customer satisfaction.

Aiken, South Carolina

• Ensure accuracy of databases and websites for institution-wide assessments and data• Responsible for creating pivot tables to extract significance from large pools of information• Tasked with examining significant quantities of data to edit, provide QC, and final prep to Excel databases for campus and external dissemination.