Denzel Hampton Email & Phone Number

Brooklyn, Ny

Oversee the restaurant cash flow and employee payroll.Make sure all registers have enough denominations for daily cashCalculate and balance all tips from severs and bussers.Upkeep the Office Admin Bank and Weekend banks for floor managers.Order coins and dollars via RAPID to ensure fluid cash flow of restaurant.Troubleshoot customer complaints via social media platforms (I.e Instagram, Facebook, Twitter, Yelp )Check customer feedback via Reputology and Hootsuites.Generate and update customer complaint log and the follow up to each complaint.Oversee and troubleshoot Juniors’s Amazon orders via Amazon webpage.Process and oversee online mail orders via Juniors Main Website and Magento.Dispute and solute customer cake complaints.Monitor card payments and address errors for packages via Magento and Authorize.Net

New York City

Worked with children ages six to 18. I work at two sites that are affiliated with Northern Star Youth Initiative. Primarily I work at Urban Strategies shelter and day care. Mentor and tutor children with IEP. Secondary site is Village Headquarters. I work with children and young adults with job readiness, career and resume building.

New York City

Worked as a direct laison to Op managers, managers, supervisors, and employees. Generated morning reports and checked inventory for the stock room. Also worked as concierge for holiday tourist.

Lockport Ny

Sold Dish TV services via telephone. Made outbound calls and received inbound calls. Met weekly sales quota and bonused once a month. Up sold internet services as an add on to the TV packages. Adjusted sales techniques based on change in marketing and inbound call increase.

Depew, Ny

Worked as a customer service representative and collections agent for National Grid. Received inbound calls and assisted customers who were in arrears. Managed phone call intake based on average calls per hour. Passed quality assurance evaluations.

Undeclared

Forensic Psychology