Denzel Torres Email and Phone Number

As the Reservation Manager, the role encompasses comprehensive ownership of the reservation process spanning online, email, and phone bookings, ensuring utmost accuracy and efficiency. Collaborating closely with venue staff, and reservation specialists to ensure guest satisfaction.

Account Reconciliation - Payment and receiptingChasing Outstanding Hotel CommissionsGeneral InvoicingLiase with sales staff to reconcile accountsData entry into mid office systemBack Office ProcessingTravel ConsultantIssuing Tickets Creating and Sending itinerariesCreating and Sending Credit card reports.Notifying Resolute about Flight ScheduleListening and Sending voicemails to the consultantReconciliation of the BSP Statement, Air Tickets

Communicating with clients over the phone or via email to discuss their travel needs.Advising clients on suitable options for domestic or international fares.Making and confirming bookings, often via a Global Distribution System specifically; Worldspan and FarelogixIssuing Tickets via Worldspan and FarelogixAuthorizing the passengers credit card or debit card.Providing up to date advice on travel regulations including visa and medical requirements, baggage limits, and or seatingModifying existing bookings to suit the passenger’s preferences.Making outbound calls to airlines to make suitable changes for the passengers itinerary; examples of such is adding a passenger or schedule changes

Key Responsibilities:Assisting Passengers inside the airport.Overall inspections of the airport facilities.Announcement of ongoing as well as outgoing flights.

Head of the Documentation Team at Fontana Convention Center.Supervises incoming documents from the delegate; to check if what they have sent are complete and up to date.Organizes all the relevant documents that are needed for a specific meeting.