Huawei – Airtel Managed Services Project Project Highlights;• Drive test logfile analysis, troubleshooting for main KPIs in 2G, 3G, 4G and 5G with certain incidents as block calls, handover failures, CDR etc (Dynamic)• Identification of RAN KPIs relating to coverage, accessibility, mobility, integrity and service retainability for optimization for all Radio services including Voice and Data (Dynamic)• Customer complaint analysis and resolution to achieve solution for network improvements in 2G, 3G, 4G and 5G for the areas reported (Normal and VIP Care) – (Dynamic).• RF Coverage analysis, parameter optimizations, antenna tilt verifications (E-tilts & M-tilts) and suggestions (Dynamic)• Analysing Cluster Tuning/Optimization drive test logfiles for TCRA Quality of Services KPI’s improvements as per customer requirement (Dynamic).• Voice KPI’s - Call Failure Rate, Call Drop Rate, Call Setup Time, Voice Quality, Call Setup Success Rate, Handover Success Rate, SMS Service Accessibility, SMS Access Delay.• Data KPI’s - Attach Failure Ratio, Attach setup time, Ping-data latency).• Supporting and coordinating with DT teams, scheduling daily, weekly, monthly, Ad-hoc activities to perform detailed DTs

Nokia – Airtel Managed Services Project Project Highlights;• Drive test post processing analysis of logfiles to achieve solution for network improvements in 2G, 3G, 4G and 5G for the areas reported (Dynamic).• Analysing Cluster Tuning/Optimization drive test logfiles for TCRA Quality of Services KPI’s improvements as per customer requirement (Dynamic). Voice KPI’s - Call Failure Rate, Call Drop Rate, Call Setup Time, Voice Quality, Call Setup Success Rate, Handover Success Rate, SMS Service Accessibility, SMS Access Delay. Data KPI’s - Attach Failure Ratio, Attach setup time, Ping-data latency).• Assisting Drive Test Team in Customer Complaints Resolutions for Voice and Data (Normal and VIP Care) – (Dynamic).• Physical optimization by azimuth, M-tilts whenever required and sector swap rectifications.• Soft optimization by remote E-tilts.• Desktop analysis customer complaint resolutions using Nitro-Geo tool (Dynamic).• Supporting and coordinating Drive Test Teams everyday activities and reporting (Daily).• Monitoring RAN OSS KPI’s for the worst performing cells observed in drive test analysis:- Accessibility, Mobility, Utilization, Call Drop, HOSR, PRB Utilization, Data Traffic, Time Advance & Neighbour review (Dynamic).

Huawei – Tigo/Zantel Managed Services Project Project HighlightsDrive test data collection, logfile analysis and report preparation for both Tigo and Zantel in radio access technologies 4G, 3G and 2G in the following categories;• Drive Test Benchmark (Monthly)• CQT Benchmark (Weekly)• Quality of Service (TCRA) (Monthly)• Network Operations Drive Test coordination (Dynamic) Network Migration Network Upgrade• Customer Complaint Handling (Dynamic)• New Site Optimization (Dynamic)• Cell Performance Optimization for network coverage improvements (Dynamic)

Huawei – Tigo/Zantel Managed Services Project Project HighlightsDrive test data collection, logfile analysis and report preparation for both Tigo and Zantel in radio access technologies 4G, 3G and 2G in the following categories;• Drive Test Benchmark (Monthly)• CQT Benchmark (Weekly)• Quality of Service (TCRA) (Monthly)• Network Operations Drive Test coordination (Dynamic) Network Migration Network Upgrade• Customer Complaint Handling (Dynamic)• New Site Optimization (Dynamic)• Cell Performance Optimization for network coverage improvements (Dynamic)

TIGO Optimization Project (Lake Zone) Project Highlights;• Single Site Verification drive test for new sites on air in 2G and 3G (Dynamic)• Drive testing in Customer Complaints for the areas reported in Lake zone regions (Dynamic)• Cluster tuning drive test by optimizing azimuths, E-tilts and M-tilts (Dynamic)

Helios Tower IBS-Walk Test Project Project Highlights;• IBS Survey and Walk Test – to check network coverage and quality inside buildings• Installation of indoor Distributed Antenna Systems.• Logfiles analysis and preparing IBS reports

TIGO Benchmark Project Project Highlights;• Performing network benchmark drive test in cluster wise in 2G and 3G by comparing network KPI’s between Tigo and other mobile network operators (i.e. Vodacom and Airtel)• Performing benchmarking data test in stationary locations (Hotspots) for 2G and 3G by comparing network KPI’s between Tigo and other mobile network operators (i.e. Vodacom and Airtel)

Huawei – Airtel Project Project Highlights;• Drive Test for Single Site Verifications (SSV);Zantel ISP Services ProjectMain activities performed in this job include;• Conducting site survey• Installation of data equipment at the site side, antenna (ODU) and IDU• Installation of data equipment at the customer side, antenna (ODU) and PoE• Alignment of both antennas to obtain good signal levels.• Configuring the internet link using Airmux software

Huawei – Airtel Project Project Highlights;• 3G Cluster Optimization; Pre Drive Test, Physical Tuning and Post Drive Test • Coverage optimization by means of physical changes at the site and Sector Swap rectifications • Single Site Verification drive test for new sites in 2G and 3G

Practical Training II ; Main activities/duties performed;• Installation and Configuration of New Landline Phones;• Troubleshooting Landline Phones Problems;• Configuration of Internet services to the customers;• Construct and connecting new service lines (subscribers) to the switching exchange and performing call switching operations;

Practical Training I ; Main activities/duties performed;• Taking voltage and power readings after every specific interval of time and keep the recordings so as to ensure that the grid system operates normally;• Optical Fibers Troubleshooting (Fusion Splicing & OTDR tests);- Fusion Splicing- Performing OTDR test• Support for Computer Hardware & Software- Assembling, troubleshooting as well as repairing fault computers;- Installing various applications software’s including Windows;