Deola Bamigboye Email & Phone Number

Toronto, On, Ca

Dublin, County Dublin, Ireland

- Manage a book of business including SME and Enterprise clients. - Work alongside subject matter experts to develop technical and marketing solutions using HubSpot. - Serve as a trusted advisor to clients, providing resources and best practices for business application solutions.- Prepare and present account service-related documents to external key stakeholders using knowledge and language relevant to clients' industries- Manage client projects and ensure successful and timely delivery of client solutions according to their expressed needs and objectives.

Dublin, County Dublin, Ireland

- Coaching customers on best ways to secure their Coinbase accounts to prevent further compromise to their portfolio and investments. - Understanding customer goals by asking contextually relevant questions, then aligning these customers to the necessary resources to bring a full resolution to their queries. - Successfully managing unique customer issues daily, by resolving them independently or escalating them to the proper channels. - Served as a knowledgeable point of contact providing answers to other agents to ensure hundreds of Coinbase customers received responses tailored to their individual queries.

United Kingdom

• Foster and maintain B2B account relationships that lead to an increase in global brand renewal size.•Manage relationships between brands and existing customers as the key point of contact.• Initiate and manage conversations with customers resulting in better product adaptation and increase in customer value.• Create social media strategies that align with the brand objective of improving visibility, reach and engagement.• Collaborated with the Business Development, Sales and Finance teams to create customer-centric products.• Create and execute paid social media campaigns according to budget

Nigeria

• Engaged customers through direct messaging, emails and phone calls to move them from the acquisition stage to the referral stage.• Initiated and launched the pay monthly subscription model in response to client demand• Created campaigns that increased the brand’s visibility, the customer’s loyalty and advocacy rate.• Created and executed paid social media campaigns according to budget

Nigeria

• Hired, coached and managed a team of event coordinators and vendors.• Advocated for customers internally to put their interests first, maintain their budget and deliver maximum results that stay true to customer’s requests.• Created and implemented strategies that increased customer loyalty and retention

Remote Position

• Crafted social media strategies for subsidiaries of the brand and external clients whilst managing e-commerce platform• Monitored social media trends that influenced marketing plans created.• Managed business to business communications, product communications and consumer affairs

Lagos, Nigeria

- Created and administered monthly editorial calendars and content plan- Developed brand voice while increasing social media engagement and following- Posting and engaging on all social media channels daily.- Reviewing and Reporting weekly social media activities- Curating social media content- Executing social media editorial calendar- Monitoring social media trends

Master Of Marketing, Marketing

Activities and Societies: Class Representative for MSc MarketingAs part of the MSc Marketing programme, the modules I enrolled in were.

Bachelor'S Degree, Aerospace, Aeronautical And Astronautical Engineering

Some modules covered as part of this degree were; - Aerodynamics - Flight Mechanics - Gas Dynamics - Engineering Management - Engineering.