• Developed sales forecasts, guiding strategic decision-making in the business.• Led candidate interviews to build a high-performing team.• Trained and optimized the performance of kitchen and dining staff through effective coaching.• Measured customer satisfaction using digital tools, achieving a 4.6 out of 5-star rating with more than 1773 reviews.• Negotiated favorable financial agreements with banks delivering a 15% reduction in interest rates.• Strengthened supplier relationships by extending credit terms from 30 to 60 days.• Identified new opportunities to increase product promotion at festivals and conventions, resulting in a monthly sales increase of 20-25%.

• Launched and managed a successful restaurant, overseeing all aspects of business operations including menu creation, vendor partnerships, and team management.• Developed and executed effective marketing strategies that consistently drove revenue growth and increased brand recognition in the local community.• Built a loyal customer base through exceptional service and a commitment to delivering high-quality dining experiences.• Successfully navigated challenges and adapted business strategies during periods of economic uncertainty, maintaining profitability and preserving the integrity of the restaurant's brand.• Led and motivated a productive team through effective communication, goal-setting, and ongoing training and development initiatives.• Stayed current with emerging food trends and incorporated innovative concepts into the restaurant's offerings.

• Established commercial partnerships with B2B and B2C customers that increased sales by 22% in the first year.• Generated daily process performance reports for General Management that improved profitability by approximately 11%.• Coordinated with Factory Management customer requests, which allowed to cut delivery time in half.• Reviewed invoices from the Billing and Purchasing Departments, reducing billing errors.• Audited the company and external warehouse's inventories, improving accuracy and reducing losses from theft and product deterioration by 8%.

• Desarrollar y gestionar clientes B2B y B2C, resultando en un aumento del 37% en la cartera en el primer año.• Negociar condiciones de crédito y mantener relaciones sólidas con clientes mayoristas.• Elaborar propuestas detalladas, resaltando la calidad y ventajas competitivas de los productos cárnicos ofrecidos.• Coordinar la logística, mejorando tiempos de entrega y la satisfacción del cliente B2B.• Atender de forma personalizada a clientes B2C, asegurando una experiencia de compra positiva y una constante comunicación con el cliente.• Colaborar en estrategias de marketing B2C, generando un aumento del 25% en las ventas directas al consumidor.Highlights:• Incremento del 37% en la cartera de clientes.• Mejora en la satisfacción del cliente mediante eficiencias logísticas y de comunicación.• Contribución a un aumento del 22% en las ventas.

• Conducted market analyses and trend reports for non-alcoholic beverages on a national and international scale.• Contributed to packaging development of new products for Maltín Polar.• Coordinated market studies for new products including "Dynamic Mantekado" and "Volcanic Chokolate".• Facilitated communication between departments and external suppliers to support the launch of new products.