Paula De Oliveira Email & Phone Number

Houston, TX, US

713 Music Hall, Houston, Texas

-Lead a team of over 20 guest services members, ensuring unique customer service during events with up to 5,000 guests.-Serve as contact between management, the team, and other departments, easing communication and collaboration.-Help the team in emergency situations, ensuring the safety of guests and staff, while maintaining a calm setting.-Create a.

713 Music Hall, Houston, Texas

-Execute tasks related to set up equipment arrangement, signage placement, and overall event preparation.-Cooperate with team members and follow instructions to ensure seamless event execution and guest satisfaction.-Act as a contact between guests and management, addressing and solving issues to maintain customer satisfaction. -Adapt to different event.

Texas Chapter

-Actively participate in events, workshops, and networking opportunities to deepen understanding of the music industry.-Demonstrate commitment to professional development by attending industry panels, guest lectures, and exclusive events.-Leverage membership to gain access to industry professionals, fostering valuable connections and mentorship.

Pearland, Texas, United States

-Played an essential role in developing the company's initial concept, business model, and strategic direction.-Assist the owner with Portuguese to English translations for documents and customer interactions.-Develop and execute a combination of digital marketing and traditional advertising to build a client base.-Design flyers, ads, and postcards in.

-Network with and support a street team of over 2,000 members.-Attend workshops about current topics in music and entertainment.-Enhance knowledge and gain skills in the music industry through guidance and advice from other members.

-Engaged in comprehensive R&D with potential clients, analyzing their needs and positioning to tailor outreach -Developed and maintained outreach lists for clients, enhancing contact efficiency and boosting marketing campaigns.-Analyzed market data and case studies to inform website content and design improvements, enhancing overall site effectiveness and.

Houston, Texas, United States

-Assist the marketing team in developing and implementing social media strategies to increase studio visibility.-Analyze key performance indicators to refine the marketing plan assuring alignment with business objectives.-Design visually compelling flyers and banners using Canva to effectively promote studio services.-Collaborate with artists and studio.

Friendswood, Texas, United States

-Acquired knowledge of materials, features, and quality of over 200 products to enhance guest’s experience.-I had the role of meeting the guest's needs by assigning the best athletic items based on what is best for them and their needs by -As a team, we were responsible for achieving daily revenue goals that range from $20K to $30K.-Engaged in creating.

Pearland, Texas, United States

-Checked out and advised over 100 customers on purchases a day.-Motivated customers to sign up for the TJX Rewards Credit Card, through the introduction of benefits.-Enhanced customer engagement by enrolling 15% of customers in the TJX Rewards Card in 2022.-Collaborated with placing merchandise on the sales floor and assisting customers in locating.

Houston, Texas, United States

-Active participation in events and meetings.-Kept track of all events for updates of reminders/ website/ newsletter of the association.-Updated the association’s website.

Pearland, Texas, United States

-Managed between preparing drinks, taking orders, and cleaning while maintaining a professional demeanor.-Addressed customers' concerns and complaints, to achieve the best outcome for customer satisfaction. -Led the training of 7 employees in customer service, cash register, and drink station.-Addressed customer’s questions, and acquired knowledge of over.

Bachelor'S Degree, Marketing, Junior

Education record