I have led and delivered 2 of the largest programmes in the last 18 months successfully meeting the Customer end objectives of migrating their IT to public cloud services and delivering on ongoing managed service.Key responsibilities include:Leading and delivering strategic and tactical technology programmes and projects for hybrid and public cloud adoption and transformation.Leading programmes and projects to adopt, transform and optimise workload in the cloud.Leading and managing workload migration from existing hosting platforms into the cloud.Leading the adoption of service management from transitioning new services to improving capabilities for changed services and service operationsLeading and managing programmes and projects that transform and enhance Infrastructure as Services.Championing, devising and implementing effective & consistent project management frameworks that enable superior solutions delivery first time right.Building maturity in programme and project management capability enabling professional project managers to successfully navigate projects by improving competencies and skills, and devising a career path to include project management certification.

Project Management- Developed budgets, resource profiles and delivery schedules from statements of work signed to deliver Azure landing zones, on-prem to Azure migrations, O365 and Windows Virtual Desktop implementations- Initiated, planned, and commenced the delivery of Azure services-based projects so that more junior project managers could complete delivery successfully, whilst I provided mentoring, guidance and controls to ensure the projects were completed to time, budget and expectation.- Managed day-to-day risks, issues and actions by interacting directly with technical resources to deliver cloud infrastructure services and collaborating with the customer as an integral part of their project success. PMO- Improved the delivery process for cloud migration projects with specific focus on fast assessment, better migration wave planning and more automated migration of systems including rehosting, re-platforming and redesigning for cloud native technologies.- Developed and implemented improvements to recording, initiating, and tracking project initiatives using O365 and Microsoft Power Platform

Project Management- Delivery of a portfolio of Digital infrastructure transition and transformation projects across 40 Customers with multiple phases, stages and work streams across Azure Cloud technologies including IaaS, PaaS and DRaaS, and BUaaS producing >25% margin against delivery and ongoing service management.- Led the implementation projects for Office365 migrations and deployment of Azure Windows Virtual Desktop for multiple Customers including migration of exchange mail, files and the creation of custom desktops.- Design and implementation of project management and quality assurance processes, tools and procedures, and people development specifically for agile digital projects targeted at the Azure cloud and related hybrid technologies.Service Management- Management of technical support team for Azure based workloads and operations including defining process, operations, Customer incident management and ongoing service improvement and innovation.- Lead for escalations from Customers for Incidents, Problem and Risk Management ensuring all escalations are dealt with and resolved to Customer satisfaction- Implementation of Service Improvement initiatives delivered across IT disciplines within a Cloud environment as well as the non-technical business areasPre-sales- Provision of Delivery approach & governance support for all Customer bids, opportunities and requests- Provision of Resource planning and effort estimation to determine project and on-going managed service delivery pricingGeneral Management- Team line- management (team of 5, with matrix management across project deliverables)- Mentoring of the team project and service managers & consultants

Programme, Project and Portfolio Management- Led Transition and Transformation programmes for large scale global enterprise from Bid through to operational service commencement; project scale between £500k and £30m whilst maintaining 18%-28% direct cost margins- Provided Transitional and Programme Management Leadership to Programmes and Projects across vertical industry assignments including manufacturing, insurance, medical, logistics, consumer services, leveraging global technical teams and ensuring projects within all portfolios achieved expected revenue targets and profitability margins. - Accountable for Programme Profitability, Portfolio Governance, Leadership, Quality Assurance and Programme Outcomes within Customer assignments as part of an account leadership team- Responsibility for supporting Growth activities through new business opportunity identification and business-as-usual organic growth linked to projects including securing business up to £10m- Delivered excellence through tightly planned programmes and projects using a range of methodologies, maintaining maximum direct cost margins and delighting the customers from different industry verticals by achieving their desired outcomes through these initiatives.General Management- Management and mentoring of the local and off-shore project management professionals and provision of leadership, guidance and management to the project delivery group and resources within the account team- Key member of the project management community and engaged to develop and grow project management skills including introducing new processes, role definitions and approaches, creating a thriving project management practice that was valued for its ability to deliver change and growth.

- Delivered Solution Transitions through a systematic, pragmatic and agile delivery approach from pre-sales bid models, though transition and transformation into sustainable and manageable services.- Consulted on delivery of next generation services from Business and enabling Technology perspectives using and calling on significant experience in delivering first of type, sustaining and legacy technology services.- Provided confident leadership, management and directing of complex transition programmes across multiple technologies, processes, locations and business models from initiation through acceptance including responsibility for financial targets and profitably.- Developed very strong capability in cross-industry experience with a high level of focus on next generation technologies and next generation services.

Led and delivered an IT Transition Programme for a General Insurance Client delivering "as a service" Hybrid Cloud and Platform including changes in IT Operations and Service Management.This programme included:- A "custom" Agile approach to delivery of a Service based solution- Implementation of a fully managed Hybrid Cloud service (public and private Cloud)- Incorporation of tools to enable the DevOps stack including general and proprietary Cloud orchestration tools- Consulting, Planning and enabling the migration of Applications and Databases from existing legacy hosts into the new Cloud Services- Consulting and Implementation of new service management processes- Consulting and collaboratively co-operating with the Client to implement a transformation to operational management processes brought about by the new Hybrid Cloud services.Role and Responsibilities included:- Accountability for the delivery of the overall programme within the constraints of the Business and Information Technology strategies and tactical operations- Defined, implemented and maintained the Governance for the delivery of the Programme- Managed the delivery budgets, resources, progress, reporting, metrics and outcomes of the various work streams of the programme- Worked closely with the technical architectural community to define the transformation to Cloud based technologies- Worked in conjunction with the consulting community to establish a programme of Business Transformation as a result of implementation of the automated Cloud based technologies.

Delivered strategic and tactical IT programmes and projects for and on behalf of clients who outsource their IT to CSC, whilst ensuring profitability, growth, supportability and value is delivered to CSC and to Clients through the programmes and projects.o Provided exceptional Programme Management and Operational-Executive Leadership to Programmes and Projects across a variety of vertical industry assignments for Clients who have outsourced their IT to CSCo Acted as strategic delivery leader ensuring that delivery of projects is aligned to strategic and operational objectiveso Provided services as a trusted advisor in developing winning delivery strategies within value propositions linked to successful projectso Successfully managed the Project P&L, growth, leadership, guidance and quality assurance within Client assignmentsKey Duties and Responsibilities:• Identify and lead growth through project delivery acting as a trusted advisor in Infrastructure to Client senior leadership• Maintain full P&L responsibility and budget accountability for all programmes and projects within a portfolio ensuring delivery, quality, profitability, invoicing and financial queries• Develop and deliver improvements and efficiencies in the delivery of projects through co-ordinated and controlled programme of change and innovation• Provide reports, written and verbal presentation, to the senior executive leadership of CSC and the leadership of the Client of projects under my stewardship.• Management and mentoring of the local and off-shore project management professionals and provision of leadership, guidance and management to the project delivery group and resources within the account team

Provide management consultancy and develop documentation related to Change, Governance and Delivery for New Transformational Business bid- Developed the initial Governance structure and supporting processes for inclusion to the bid- Developed a new Change Delivery model to enable faster, more agile delivery of tasks and activities associated with change and project delivery.

Leading a portfolio of projects with the objective of delivering IT support services for a Strategic Transformation Programme for a Global Insurance client across a multi-skilled environment including on and offshore resourcing, infrastructure, application deployment and operational excellence. I was responsible for transforming the programme and delivering multiple changes within a dynamic and agile environment.

Programme Executive accountable for the Growth, Delivery, Quality and Profitability of a multi-tiered, multi-disciplined programme of work for a Global Financial Services (Insurance) client with specific remit across the UK and Ireland.- Programme of Work spans multiple contracts and multiple entry points.- Programme of Work accounts for several million US$ of maintenance, improvement, transformation and growth projects revenues.- Key to the role is Customer relationships, maintaining existing revenue and profitability streams and the identification of new revenue opportunities.- Supporting role includes Governance, Quality, Progress, Risk and Issue management across the entire portfolio of programme and project delivery.

Management and Executive leadership roles within the CSC EMEA Programme and Project Management Group working across various industry sectors and IT disciplines.o Provide Programme Management and Operational-Executive Leadership to Programmes and Projects across a variety of vertical industry assignments for Clients who have outsourced their IT to CSCo Accountable for Project P&L, growth, leadership, guidance and quality assurance within Client assignmentsKey Duties and Responsibilities:• Identify and lead growth through project delivery acting as a trusted advisor in Infrastructure to Client senior leadership• Maintain full P&L responsibility and budget accountability for all programmes and projects within a portfolio ensuring delivery, quality, profitability, invoicing and financial queries• Develop and deliver improvements and efficiencies in the delivery of projects through co-ordinated and controlled programme of change and innovation• Provide reports, written and verbal presentation, to the senior executive leadership of CSC and the leadership of the Client of projects under my stewardship.• Management and mentoring of the local and off-shore project management professionals and provision of leadership, guidance and management to the project delivery group and resources within the account team

Lead the Production Services Programme and Project delivery and delivery capability within a Healthcare Services Client account

Programme Management for a portfolio of projects for a UK high street retailer and logistics company.• Programme management of the outsourcing and relocation of key infrastructure to data centers located within the UK.• Delivered major technical infrastructure projects resulting in significant improvements in reporting, data access and store inventory processing

• Delivered IT projects for business enablement being undertaken at BT in the UK.• Successfully led a project that addressed operational management functionality resulting in rapid development from prototype to production, supportable application. Key Duties and Responsibilities:• Tracking and reporting of the projects, and managing the general health of the project throughout the project lifecycle, the development, integration and implementation lifecycles.

• Provision of project management consultancy and delivery for IT projects within Railtrack• Defined strategy and implemented a new logical structure for the Programme of Work i.e. the full work load of the IS division, using Primavera for Enterprise (P3e), resulting in significantly better project decision making and improving the effectiveness of the project managers ability for managed delivery reportingKey Duties and Responsibilities• Assist in the development and influencing of change in project and programme reporting within Railtrack• Quality assure projects and programmes on an individual project manager basis and on a group basis as appropriate

• Provided project management consultancy and project delivery for various projects across the UK and Europe• Delivered a high level technology architectural blue-print for Customer Services EMEA including deployment of new application servers, more efficient use of Oracle databases.Key Duties and Responsibilities:• Analysis of technical requirements, provision of strategy and liaison with the European Public Carrier Networks Business unit to produce Business Cases, Requirements Definitions, Project Charter and Definition and Project Plan in order to achieve Year 2000 system compliance.• Delivery of technical infrastructure to enable Business applications and provide full disaster recovery and Business continuity

• Confidently led and delivered project management for delivery of enabling and supporting information technology for a major retailer in South Africa• Facilitated the Business Process change process within the Marketing and Merchandising areas that brought about significant changes in process efficiency through use of enabling systems and processes.o Developed the Internet strategy for the company; instrumental in delivering the first website for the company along with a dynamic, unusual way of advertising it using “mixed media” approachKey Duties & responsibilities:• Project Management of IT projects through the entire project lifecycle ensuring risks are managed and quality guidelines are followed • Technical Analysis within business units, and providing custom technical solutions to Business problems utilising new enabling technologies• Relationship management prime for the technology partners and management of the outsourcing initiatives• Manage the compilation and review budgets within projects and the budget allocation to projects within Information Systems

• Established and communicated project plans, risks and dependencies for new and upgrade technical installations• Provided senior level support & training to customers & in-house staff. • Undertook very successful technical Installation of hospital patient administration systems. • Managed the technical support department consisting of 5 people in turn providing support for 20+ customers.

• Designed, implemented & undertook training for new or enhanced modules and or systems.

• Management of the administration of pension funds for corporate Clients

• Served compulsory Military Service in the Ordnance Services (Logistics Corps) attaining rank of Lieutenant