Group Head Of It
CurrentKey Performance Areas:Overseeing all IT operations including staff and infrastructure.Provide leadership in technology portfolio for enablement and innovationManage a portfolio of technology projects to meet cost, scope, and schedule constraintsDevelop key performance indicators and SLAs in lieu of requirement of stakeholdersDevelop policies for internal IT operations to drive attainment of SLAsDefine the enterprise architecture in conjunction with current and future requirementsManage and support delivery of software and hardware operations and projectsEnable process efficiency of back office operationsDrive innovation for front office or core business operations by recommending viable technologies-Identify key skills and talent gaps in the organization and work to recruit, train, and retain talentIdentify and manage external vendors in the delivery of contracted work