D'Onald Washington Email and Phone Number

Organizing, advertising, managing customers, working with contractors or local departments, budgeting, testing new equipment, designing or updating networks, and pricing.

Essential Functions: * Maintain and expand the Enterprise MPLS network * Installation and configuration of networking, security and monitoring devices * Work with business vertical IT leaders for local access to enterprise resources * Participate in vendor product evaluations and architecture designs * Maintain and author network and security documentation for audit requests and regulatory compliance * Mentor other networking team members * Desire to learn and master new products and architectures• Analyzed and recommended changes to the structure of the MPLS map across the enterprise. • Analyzed each site’s security, made changes, and adjusted settings to ensure data protection. • Configured and installed new equipment for each site, testing, validating, and documenting the procedures to add to the knowledge base.• Performed troubleshooting of Cisco switches, routers, and firewalls using SolarWinds, Fluke OptiView Analyzer, and Syslogs.• Configured new circuits for various sites across the enterprise, including adding BGP statements, setting metrics, creating internal AS Route ID’s, adding routes and running fiber cords to SC/LC, LC/LC, or SC/SC.• Upgraded IOS of all Cisco equipment and made recommendations for replacement ahead of the equipment’s EOL / EOS. • Monitored, updated, and audited for PCI backups using applications like Nessus, Nexpose, Cisco packet tracker, Firepower Defense Center, Wireshark, and various CLI commands.• Supported the Tulsa, Bryan/College Station, Houston, Gaithersburg, and Sartell project sites.

• Responsible for the documentation, configuration, implementation, and testing of Disaster Recovery sites for clients in Houston, TX. • Configured EIGRP, HSRP, OSPF, VSS, and 10 Gigabit Port Channels. • Configured L2 and L3 VLANS on Cisco 3750, 3850, 4500, 6500 series switches. • Performed troubleshooting of Cisco switches using SolarWinds, Fluke OptiView Analyzer, Syslogs, and WhatsUp Gold.• Configured Cisco 2600, and 3000 series routers.• Configured Cisco ASA 5525X prior to shipping them to other client facilities. • Performed IOS upgrades and monitored the network using SolarWinds, Spectrum, Wireshark, What sup Gold, and Packet Tracer. • Configured Cisco 6509, 6513, AS1002, 4510, and 3850.• Created, managed, and executed all upgrade projects including Cisco ACS to Cisco Identity Service Engine, Prime 2.2.1 to Prime Infrastructure 3.2.1, Cisco ASA 5510 to Cisco ASA 5516x-FirePower w/Defense Center, and replacing Cisco IPS/IDS with Cisco Web Security Appliance-Virtual-vCenter.

Head of US and Latin American IT Operations. Everything is new. Updates coming soon• Served as Network Designer on multiple projects simultaneously, focusing on IP addressing of network devices, design, and device configuration. • Managed the full spectrum IT function to ensure high levels of customer satisfaction, service level agreement, and performance standards compliance.• Developed and maintained relevant departmental policies, procedures, objectives, quality assurance programs, and safety practices to ensure compliance with all necessary rules, regulations, and standards pertaining to system operations.• Troubleshot HP switches using SolarWinds, Fluke OptiView Analyzer, and Syslogs.• Updated documentation and drawings of LAN/WAN infrastructure.• Configured SonicWALL NSA 3500/3600 and SonicWALL VPN configuration.• Replaced Generic Wi-Fi devices with ASUS Knighthawks 802.11C AP’s.• Oversaw Shortel Director Telecommunications systems including voice, data, and video communication.

• Check systems daily to ensure proper network throughput• Work with Support Team to eliminate double-work• LAN/WAN design and implementation using Cisco routers, hubs and switches• Coordinate with Sr. Network Administrator daily activities and upcoming projects effecting the business.• Maintain connectivity with Isthmus and SQL Database• TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)• Negotiate service contract with circuit carriers• Implement/service SNMP on devices to allow for network management• Implement/service traffic filters using Standard and Extended access-lists, Distribute-Lists, and Route Maps.

• Designed, developed and implemented complex network systems. • Consulted and advised in cross-functional project teams regarding network architecture and technical implementation.• Directly managed vendor relations including Dell, Dimension Data, Ice Exchange, CDW, AT&T, Time Warner Telecom, Internap Data Center, and Seamless Solutions.• Performed router and switch configurations (Cisco R 2621& 20, 2514 and Cisco SW 2900) including IP based permit/deny access-list configuration, RIP v2 configuration, global and port configuration.• Conducted evaluations and created site-specific designs, including network architecture, cabling, equipment selection, and project feasibility analysis that included management planning. • Assisted in researching, designing, engineering, sizing, and implementing a secure network infrastructure in support of corporate objectives.• Collaborated with the security team to install, configure, and manage Check Point Firewalls.

Troubleshoot all Cisco products.Set up shipping for replacement parts.Set up Training ClassesAssign Training MaterialRevise Disaster Recovery ProceduresWrite Evacuation Procedures• Supported customers with repairs, configurations, or replacement of their Cisco Appliances. • Configured Cisco ASA 5505, 5510, 5520, PIX 501 and PIX 515. • Managed Cisco routers including 3845, 3925, 2811, 2821, and the 7206 lines. • Configured switches including 2960, 3850, 3750, 3560, 3650, 6505, 6509, and the 6513 Chassis.• Updated Whitepapers using Dreamweaver and Fireworks.• Set up labs for users to upload configs to make sure that they work on the appliances requested by customers or by Team Leads of the TAC Teams.