Deon B. Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Remote

Creating NFTs, customizing smart contracts using Solidity, and building front-end UIs that enable users to interact with decentralized applications.

Dallas, Texas, United States

• Used AWS Budgets to set custom budgets for tracking costs and usage of resources in an AWS account. Setting up alerts by email when cost and usage exceed budgeted threshold.
• Used AWS IAM to manage access to AWS services and resources securely, as well as setting up Multi-Factor Authentication for extra protection of the environment.
• Used AWS S3 to host a static website where individual web pages include static content.
• Used AWS VPC to launch AWS resources in a logically isolated virtual network that I designed. Created a public and a private subnet and used the private subnet for databases and web servers to protect the resources.
• Hosted several web applications (e.g. a PHP-MySQL demo app) on Amazon’s EC2 service to provide secure, resizable compute capacity in the cloud.
• Used AWS CloudFront, a fast content delivery network service to securely deliver my demo application to users globally, thereby enabling low latency and high transfer speeds for the application.

Hadley, Massachusetts, United States

• Utilized proprietary databases to create booklets, edit items, perform content checks on tests.
• Used Exam Developer to create specific item workflows such as; write, review, and validate.
• Performed Batch edits to simultaneously make changes to multiple items.
• Created a variety of standardized item types such as; multiple choice, true/false, hot-spot, and extended matching.
• Collaborated remotely with the team while securely maintaining test items and associated metadata.

Springfield, Massachusetts Area

• Utilized Microsoft deployment and imaging tools.
• Monitored computer hardware performance and diagnosed problems.
• Identified problems to devise and deliver solutions that enhanced quality of service and prevented future issues.
• Used IT support request system to document, prioritize, and track requests.
• Provided routine maintenance, installations, and configurations of new computers and telephones.
• Repaired and upgraded PC hardware and software.

Springfield, Massachusetts Area

• Provided a supportive environment and mentorship in a community residential setting.
• Empowered participants who have b impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction.
• Assisted participants in achieving their vision of recovery and rehabilitation.
• Focused on strength and resiliency through one-on-one person centered planning.
• Perform responsibilities professionally, in accordance with MHA’s Core Values: Respect, Integrity, and Compassion.

Tacoma, Washington

• Created new Processes and Systems for Increasing Customer Service Satisfaction.
• Displayed exemplary knowledge and skill in trouble shooting IOS and Android mobile applications.
• Refreshed mobile operating systems and network configuration settings.
• Performed network diagnostics on cellular networking systems such as GSM, CDMA, and WDMA.
• Educated customers on the status of repairs, workflow, and how to maintain device health properly.

Tacoma, Washington

• Demonstrated advanced knowledge in diagnostics, troubleshooting, programming, and repair protocols.
• Performed system diagnostics on mobile/smartphones.
• Performed data backups/transfers across various devices and operating systems.
• Identified the customer's needs and provided information related to MetroPCS products and services.
• Conducted system functional testing.
• Documented status and workflow in project database.

Springfield, Massachusetts Area

• Maintained confidentiality and security of public parcels and letters.
• Processed sales and financial transactions at public service window.
• Maintained records of mail, examine balances in advance deposit accounts, and record and bill mail requiring special service.
• Oversaw outgoing and/or incoming mail using the appropriate sort program and manual distribution scheme.
• Distributed and scanned incoming and outgoing mail at a post facilities.
• Operated computer scanning equipment, addressographs, and optical character readers.