Deon Butcher Email & Phone Number

Charlotte, Nc, Us

Fort Mill, South Carolina, United States

• Configuring a company-wide inventory management system manipulating quantitative data into visualizations to oversee inventory levels, leading to a one-million-dollar annual cut expenditure.• Facilitating end-user support through walk-ups, phone calls, and ticket management systems to troubleshoot IT issues using Fresh Service, Intune, JAMF, Kandji, Okta, and ServiceNow software.• Amplifying the mass fulfillment of IT equipment by generating an automated program reducing processing time by over 70%.• Executing endpoint management by addressing security vulnerabilities, data breaches, and cyber threats to maintain a device remediation rate above 90%.

Charlotte, North Carolina, United States

• Conducting analysis on cross-sectional data through virtual interaction platforms, transferring metadata to CSV files for graphical representation of revenue to foster business expansion.• Formulating comprehensive revenue frameworks to increase sales by over 60%.• Designing custom graphics tailored to consumers’ needs leveraging Adobe Photoshop and Microsoft PowerPoint to configure models for conceptualization and presentation.• Generating a timely distribution plan by collaborating with vendors and the United States Postal Service to meet project deadlines and ensure customer satisfaction.

Lincoln County, North Carolina, United States

• Coordinated individualized intake assessments with identified prospects to evaluate patient well-being and determine the necessary plan of action.• Organized daily stand-up meetings with diverse stakeholders communicating critical case status updates via data visualization software invoking imminent client safety and reducing departmental incidentals. • Developed a business tracking system to organize pertinent client information into qualitative data in Microsoft Excel, enabling a decrease in the Adult Services Department active caseload by 30%.• Streamlined the process of obtaining medical records by establishing collaborative partnerships with more than 15 medical centers, significantly improving the triage system of Adult Protective Services cases in Lincoln County.

• Delivered outstanding customer service throughout the shopping process. • Enhanced sales by maintaining compelling product displays. • Managed financial transactions with precision. • Contributed to the successful onboarding of new team.

Pineville, North Carolina, United States

• Provided Tier I technical support for Windows and Mac devices, including troubleshooting, data migration, backup/restore, and updates. Delivered engaging out-of-box (OOB) setup presentations for Apple and Windows devices. • Led monthly training sessions on optimizing Apple and Windows device usage. • Guided customers in selecting appropriate products to meet their technical needs. • Developed effective strategies to meet store sales and membership program targets.

Charlotte, North Carolina Area

• Oversaw all aspects of stock room operations, which encompassed inventory maintenance, seamless integration of new products, and ensuring optimal stock levels. • Delivered exceptional customer service and support to enhance the overall shopping experience for patrons. • Strategically designed and executed product displays to drive foot traffic and boost sales. • Facilitated the smooth onboarding and integration of new employees to ensure a cohesive and productive team

Charlotte, North Carolina Area

• Offered top-tier customer support throughout the entire shopping experience. • Led the Charlotte region in sales multiple times over my tenure with the company.• Engineered compelling product displays to drive foot traffic and increase sales. • Participated in precise cash counting and management, preparing deposits at the start and end of each day.

Charlotte, North Carolina, United States

• Led product display strategies to enhance foot traffic and drive sales. • Collaborated in cash register management, including morning counts and end-of-day deposits. • Facilitated new employee onboarding and team leader assignments. • Analyzed and monitored store performance data.