Customer service, for me, is the most important ingredient in forging strong business relationships. I pride myself on delivering stellar customer service to all my customers. I have gained valuable experience within the Banking, Real Estate and ICT industries and through this I have learnt the art of delivering exceptional customer service.I am currently privileged to look after a base of Mid-Corporate level customers' who need a hands-on partner to advise on their IT landscape. Through ongoing engagement, I am able to implement cost effective solutions, tailored to specific needs of my customers. I thrive in this type of environment as I have the ability to deliver, through personalized care, world class service to the customer thereby creating a long lasting partnership with them.My main duties include being an escalation point to the customer, maintain the current base of services and seek to grow new service offerings within the environment and to advise new technologies within an environment which will enhance and improve business processes, return on investment and increase revenue.