Deon De Kock

Deon De Kock Email and Phone Number

Service Delivery Manager- Managed Services @ iOCO Infrastructure Services
Cape Town, WC, ZA
Deon De Kock's Location
City of Cape Town, Western Cape, South Africa, South Africa
Deon De Kock's Contact Details

Deon De Kock personal email

n/a
About Deon De Kock

Customer service, for me, is the most important ingredient in forging strong business relationships. I pride myself on delivering stellar customer service to all my customers. I have gained valuable experience within the Banking, Real Estate and ICT industries and through this I have learnt the art of delivering exceptional customer service.I am currently privileged to look after a base of Mid-Corporate level customers' who need a hands-on partner to advise on their IT landscape. Through ongoing engagement, I am able to implement cost effective solutions, tailored to specific needs of my customers. I thrive in this type of environment as I have the ability to deliver, through personalized care, world class service to the customer thereby creating a long lasting partnership with them.My main duties include being an escalation point to the customer, maintain the current base of services and seek to grow new service offerings within the environment and to advise new technologies within an environment which will enhance and improve business processes, return on investment and increase revenue.

Deon De Kock's Current Company Details
iOCO Infrastructure Services

Ioco Infrastructure Services

View
Service Delivery Manager- Managed Services
Cape Town, WC, ZA
Website:
emid.co.za
Employees:
198
Deon De Kock Work Experience Details
  • Ioco Infrastructure Services
    Service Delivery Manager- Managed Services
    Ioco Infrastructure Services
    Cape Town, Wc, Za
  • Ioco Infrastructure Services
    Service Delivery Manager
    Ioco Infrastructure Services Oct 2017 - Present
    Cape Town Area, South Africa
  • Pam Golding Properties
    It Support
    Pam Golding Properties Jan 2011 - Sep 2017
    Bishops Court
    IT site support for the Pam Golding group based at the Head Office in Monterey, Bishops Court.Responsibilities include IT Site Management, Laptop and PC support, Hardware and Software, Video Conferencing, Projectors, PABX/Telephone systems, System Management, System optimisation, Blackberry & other Hand Helds, Tablet Support, MAC support included iPad, iPhone and MACBooks, Desktop Auditing and IT Asset register maintenance, 3rd party vendor liaison, Upgrade recommendations, call logging and tracking via call logging system (Numara Footprints)
  • Integrated Processing Solutions (Pty) Limited
    Line Controller
    Integrated Processing Solutions (Pty) Limited Apr 2006 - Dec 2010
    Cape Town
    Desktop support for the Cape Town site, as well as IT Project Officer for Cape Town.Installation and maintenance of IT Hardware & Software on desktop pc's
  • Standard Bank
    Standard Bank
    Standard Bank Aug 1999 - Mar 2006
    Osc (Operations Support Centre)
    Back Office admin for the branch network working in the Investments, Unpaid Cheques, and Current Account departments. I also did 1st level IT support for the OSC and would escalate calls to the Support Desk shold the need arise.

Deon De Kock Skills

Technical Support Help Desk Support Software Installation Laptops Windows 7 Blackberry It Service Management System Administration Itil Active Directory Desktop Computers Remote Desktop Customer Service It Operations Networking Servers Client Service Oriented Troubleshooting Windows Xp Windows Vista Blackberry Support Smart Phone Support Windows Server Hardware Security Windows Infrastructure Antivirus Group Policy Hardware Installation Emotional Intelligence Ipad Support Tablet Support Blackberry Enterprise Server Service Delivery Time Management Priority Management Leadership It Management Management Negotiation Sales Account Management Service Delivery Management

Deon De Kock Education Details

  • Wynberg Boys' High School
    Wynberg Boys' High School
    Matric
  • Dynamix
    Dynamix
    It Support
  • Bytes
    Bytes
    Network Technician
  • New Horizons
    New Horizons
    Computer Technician
  • Foster-Melliar
    Foster-Melliar
    Itil4 Foundation
  • Solstice Global Human Capital
    Solstice Global Human Capital
    Emerging Leadership

Frequently Asked Questions about Deon De Kock

What company does Deon De Kock work for?

Deon De Kock works for Ioco Infrastructure Services

What is Deon De Kock's role at the current company?

Deon De Kock's current role is Service Delivery Manager- Managed Services.

What is Deon De Kock's email address?

Deon De Kock's email address is de****@****e.co.za

What schools did Deon De Kock attend?

Deon De Kock attended Wynberg Boys' High School, Dynamix, Bytes, New Horizons, Foster-Melliar, Solstice Global Human Capital.

What are some of Deon De Kock's interests?

Deon De Kock has interest in Social Services, Children, Cricket And Going To Gym, Soccer, With Family And Friends, Animal Welfare, I Love Running And Being Active, I Love Being Outdoors.

What skills is Deon De Kock known for?

Deon De Kock has skills like Technical Support, Help Desk Support, Software Installation, Laptops, Windows 7, Blackberry, It Service Management, System Administration, Itil, Active Directory, Desktop Computers, Remote Desktop.

Who are Deon De Kock's colleagues?

Deon De Kock's colleagues are Rachid Raachid, Hein Krüger, Sifiso Mthembu, Rebaona Tisane Obadia, Riaan Henning, Rashveer Singh, Excellent Siyabonga Mthimkhulu.

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