• Answer Incoming phone calls for title department, make outgoing calls to dealers, title offices, customers, and dmvs.• Maintains lien perfection zone including multiple states. Maintains codes, policy, and procedures for each state.• Coordinates events for the team• Working with banks, insurance agents, department of motor vehicles, and title clerks.• Learned how to execute excellent customer service skills• Responsible for lien perfection mailbox. Responds to incoming… Show more • Answer Incoming phone calls for title department, make outgoing calls to dealers, title offices, customers, and dmvs.• Maintains lien perfection zone including multiple states. Maintains codes, policy, and procedures for each state.• Coordinates events for the team• Working with banks, insurance agents, department of motor vehicles, and title clerks.• Learned how to execute excellent customer service skills• Responsible for lien perfection mailbox. Responds to incoming emails and faxes. Maintains copy of title request queue in a timely manner. Show less

• Analyzed inventory movement, challenged the status quo by developing and recommending strategies to revamp inventory• Engaged staff in process changes, Achieved small sales victories.• Increased sales by creating visuals for the sales floor, merchandising techniques were applied, Improved Sales per transaction.• During this role I led 5 stylists• Engaged staff in styling our clients from head to toe to increasesales.• Consistently exceeded sales goals by 3-4%… Show more • Analyzed inventory movement, challenged the status quo by developing and recommending strategies to revamp inventory• Engaged staff in process changes, Achieved small sales victories.• Increased sales by creating visuals for the sales floor, merchandising techniques were applied, Improved Sales per transaction.• During this role I led 5 stylists• Engaged staff in styling our clients from head to toe to increasesales.• Consistently exceeded sales goals by 3-4% annually. Implemented strategic merchandising planning• Conducted interview for Store manager Show less

• Answered and transferred Incoming calls• Acted as a liaison between management and sales department. Supervised planning sessions with the team including call planning, business planning, and motivational meetings.• Managed front reception area for sales, finance, accounting, management, and service.• Provided exceptional customer service• Maintained logs, data entry, drafted invoices, reports, and vendor payments.• Processed buyer tags, and buyer vehicle agreements

• Answered, transferred, and directed all incoming phone calls from other departments or from guest in the hotel. Requiring a working knowledge of over 100+ extensions within the hotel, what they were responsible for, and who the best contact person was for each situation in a timely manner.• Called out emergency medical and safety codes providing staff instruction in times of crisis, using internal paging network, contacting Emergency Response Teams.• Trained new Employees on the… Show more • Answered, transferred, and directed all incoming phone calls from other departments or from guest in the hotel. Requiring a working knowledge of over 100+ extensions within the hotel, what they were responsible for, and who the best contact person was for each situation in a timely manner.• Called out emergency medical and safety codes providing staff instruction in times of crisis, using internal paging network, contacting Emergency Response Teams.• Trained new Employees on the computer programs and procedures used at the switchboard and online task program (HotSos), entailing supervision, offering feedback, and preparing them to quickly and efficiently handle emergency codes.• Learned how to execute excellent customer service skills and resolve customer issues face to face. Show less