Deondra A. Moore Email & Phone Number

Nashville, TN, US

• I started my business to offer the support I wished I’d had for building and sustaining meaningful connections. Through coaching and workshops, I provide a safe and transformative space where individuals and couples.
• Developed and led workshops on Love Languages, emotional intimacy, and conflict resolution.
• Created a social media presence addressing common relationship challenges and providing actionable insights for couples and families.
• Currently expanding my speaking profile, including preparing a professional speaker reel.

Franklin, TN, US

Spearheading multiple projects simultaneously and under tight deadlinesOverseeing the roster process to support managed care department and payer requirements for accurate providers Monitoring the provider enrollment and CAQH group email inboxes - forward any pertinent information to affected parties as needed, upload any documentation/correspondence into.

Nashville, TN, US

Receiving client requirements for purchasing HR features and upgrades in the HRIS (SaaS)Facilitated strategic documents, such as training materials, communication plans through service management team and presenting updates to stakeholders Manage client relationships with agency owners and service team members to accomplish revenue goals and objectives.

Managing and communicating clear PMO to a team of 16Accomplished project plans to fund $9.8M to individuals and families affected by COVID-19 Performed outbound applicant calls to confirm application requirements Worked as a liaison between users and IT to translate business requirements into technical specificationsDeveloped the signing experience with.

San Francisco, California, US

Handled the Salesforce platform by monitoring support tickets, user issues, and workflows, improving the user experience and growing online sales by 54%Collaborated with multiple teams to ensure consistency in providing exemplary customer supportIdentified and communicated any delays in service or order arrival for customersConfigured Salesforce.

Brentwood, TN, US

Organized activities for analysts and determine an effective approach to completing the work needed to assist customer with online order processingExceeded expectations for customer satisfaction with user research, improving the customer experience by 35% in the supply chain industryIncreased the company’s customer file by 14% by utilizing Salesforce.

Nashville, Tennessee, US

The Moore Experience was created to evolve companies through virtual assisting, personal assisting and customer experience training. Our target market ranges from one person operations, brands and small to medium work forces. Our past experience is driving the following industries to growth: personal and professional development, non profit, music.

Nashville, Tennessee, US

Prepared compliance audit data by analyzing attorney spending in the financial services industryCreated and facilitated an informative employee program that focused on diversity, goal setting and host of other business related topics that increase office morale by 35%Monitored and minimized case related expenses by $380KPrepared compliance audit data by.

Nashville, TN, US

As the Office Manager, I was the account manager for multiple customers, supplying environmentally friendly and safe and dependable janitorial and sanitation supplies. I handled all aspects of providing exceptional customer service as the lead point of contact for any and all matters regarding product ordering and product inquiries. I served as a liaison.