Deon Francis Email & Phone Number

Melbourne, Australia

CleverTap helps you retain your mobile users. The mobile marketing solution that brings together user data with an omnichannel approach on a centralized platform. As the first on ground executive, my charter was to establish and build the business, both from a physical and a revenue perspective. This included establishing the channel business, along with foundational elements, sales and account management and customer success.Was instrumental in liaising with Invest Victoria and set up a full-fledged functional office. Unfortunately, all the efforts had to be diverted towards maintaining the existing relationships given the challenging market conditions.A fantastic product, CleverTap works with over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, MPL, Times Internet, Dominos and Ketto.

Melbourne, Australia

Purple helps businesses transform their physical venues data capture, predictive analytics and engagement, to helping customers quickly navigate complex venues. Purple works with a number of brands including McDonald's, Walmart, Merlin Entertainments, Miami Heat, Michael Kors and more.Day to day work included working closely with various departments at the HQ, based in Manchester(UK)to ensure all the objectives are met in terms of new business development and customer retention.Key Verticals: Retail, QSR, Councils, Stadiums, Airports, Sporting venuesKey Accomplishments:- Acquired 48 new logos and delivered 70% over target revenue- 86 direct and 24 partner accounts (110 accounts). 92% Gross Renewal Rate, 101.2% Net Renewal Rate and NPS of +72

Schaumburg, Illinois, United States

As the Director, my charter included bringing in new logos and setting up the off-shore inside sales team.Notable Clientele: Publishing major, Fortune 500 technology leader(optical imaging), Banking and insurance major, Healthcare major

Greater Chicago Area

- Conceptualized and spearheaded the first NPS initiative (+68) which served as an input for ‘Referral Program’ to move away from academicians and open enterprise accounts- Acquired 38 new logos from 116 referrals that accelerated revenue by 40% in 12 months- ‘Journey Maps’ for each customer segment to ensure internal team(s) alignment

Bengaluru Area, India

Generated 67 qualified leads in 3 monthsKey interest areas- New Markets - Lead Generation - Inside Sales- Fortune 500 firms-Team BuildingNew Markets: Go-to-market for GCC(Gulf Cooperation Council) and ANZ

Bengaluru Area, India

Webinars for lead generation and eCDI( External Customer Delight Index) lead.Analyst relations, Account Based Marketing initiativesM&A messaging: Mahindra Satyam to Tech Mahindra

Master Of Business Administration - Mba, Marketing

Activities and Societies: Research Assistant- Business Communication Business Student coordinator( corporate placements) First of a kind.

Bachelor Of Engineering - Be, Electronics & Communication

Video Surveillance System(using OpenCV) at National Aerospace Laboratories, Bangalore Findings published in Council of Scientific &.