Deon Francis

Deon Francis Email and Phone Number

Account Management and Customer Success Executive | CSM Advanced Certification- Gainsight | Miller Heiman 'Strategic Selling with Perspectives' |
Deon Francis's Location
Melbourne, Victoria, Australia, Australia
Deon Francis's Contact Details

Deon Francis personal email

Deon Francis phone numbers

About Deon Francis

Deon Francis is a Account Management and Customer Success Executive | CSM Advanced Certification- Gainsight | Miller Heiman 'Strategic Selling with Perspectives' |. Colleagues describe them as "Deon and I worked at i2 Decisions. Since it was a startup we were exposed to a dynamic environment where we had to collaborate over potential opportunities. The requirements were huge but what amazed me was Deon's absolutely calm and collected approach over the requirements. He is a people person who can definitely win the confidence of the client and follow through with delivery teams to ensure delivery was top notch quality. Working with him allowed me to learn a lot about keeping calm in tense situations He has got some of our biggest accounts and is definite asset wherever he works. Look forward to working again!!!" and "I was lucky to have Deon as a mentor in my initial days. He walked me through the basics of being a good Inside Sales/ Bussiness Development guy. He had a knack for maintaining and nurturing relationships. Deon is a great team leader and has a perfect balance of employee empathy along with focus on achieving targets. "

Deon Francis's Current Company Details

Account Management and Customer Success Executive | CSM Advanced Certification- Gainsight | Miller Heiman 'Strategic Selling with Perspectives' |
Deon Francis Work Experience Details
  • Clevertap
    Enterprise Account Manager-Australia And New Zealand
    Clevertap Jan 2020 - May 2020
    Melbourne, Australia
    CleverTap helps you retain your mobile users. The mobile marketing solution that brings together user data with an omnichannel approach on a centralized platform. As the first on ground executive, my charter was to establish and build the business, both from a physical and a revenue perspective. This included establishing the channel business, along with foundational elements, sales and account management and customer success.Was instrumental in liaising with Invest Victoria and set up a full-fledged functional office. Unfortunately, all the efforts had to be diverted towards maintaining the existing relationships given the challenging market conditions.A fantastic product, CleverTap works with over 8,000 global brands, including Disney+ Hotstar, Gojek, The Meet Group, MPL, Times Internet, Dominos and Ketto.
  • Purple
    Enterprise Account Manager- Anz
    Purple Jul 2018 - Dec 2019
    Melbourne, Australia
    Purple helps businesses transform their physical venues data capture, predictive analytics and engagement, to helping customers quickly navigate complex venues. Purple works with a number of brands including McDonald's, Walmart, Merlin Entertainments, Miami Heat, Michael Kors and more.Day to day work included working closely with various departments at the HQ, based in Manchester(UK)to ensure all the objectives are met in terms of new business development and customer retention.Key Verticals: Retail, QSR, Councils, Stadiums, Airports, Sporting venuesKey Accomplishments:- Acquired 48 new logos and delivered 70% over target revenue- 86 direct and 24 partner accounts (110 accounts). 92% Gross Renewal Rate, 101.2% Net Renewal Rate and NPS of +72
  • Ameex Technologies
    Director Of Sales And Business Development(Analytics)
    Ameex Technologies May 2016 - Jan 2018
    Schaumburg, Illinois, United States
    As the Director, my charter included bringing in new logos and setting up the off-shore inside sales team.Notable Clientele: Publishing major, Fortune 500 technology leader(optical imaging), Banking and insurance major, Healthcare major
  • Innovaccer
    Engagement Manager( Midwest-Us)
    Innovaccer Nov 2014 - May 2016
    Greater Chicago Area
    - Conceptualized and spearheaded the first NPS initiative (+68) which served as an input for ‘Referral Program’ to move away from academicians and open enterprise accounts- Acquired 38 new logos from 116 referrals that accelerated revenue by 40% in 12 months- ‘Journey Maps’ for each customer segment to ensure internal team(s) alignment
  • Mu Sigma Inc.
    Senior Sales Ambassador
    Mu Sigma Inc. Jul 2013 - Oct 2014
    Bengaluru Area, India
    Generated 67 qualified leads in 3 monthsKey interest areas- New Markets - Lead Generation - Inside Sales- Fortune 500 firms-Team BuildingNew Markets: Go-to-market for GCC(Gulf Cooperation Council) and ANZ
  • Tech Mahindra (Formerly Mahindra Satyam)
    Marketing Associate(Sales Enablement)
    Tech Mahindra (Formerly Mahindra Satyam) Aug 2011 - Jul 2013
    Bengaluru Area, India
    Webinars for lead generation and eCDI( External Customer Delight Index) lead.Analyst relations, Account Based Marketing initiativesM&A messaging: Mahindra Satyam to Tech Mahindra

Deon Francis Skills

Business Analysis Vendor Management Team Management Market Research Business Strategy Business Development Crm Management Strategy Data Analysis Analysis Outsourcing Program Management Telecommunications Performance Management Leadership Project Planning Team Building Cross Functional Team Leadership Marketing Sales Sales Operations Analytics Social Media Marketing Process Improvement Competitive Analysis New Business Development Selling Social Networking Product Management Customer Relationship Management

Deon Francis Education Details

Frequently Asked Questions about Deon Francis

What is Deon Francis's role at the current company?

Deon Francis's current role is Account Management and Customer Success Executive | CSM Advanced Certification- Gainsight | Miller Heiman 'Strategic Selling with Perspectives' |.

What is Deon Francis's email address?

Deon Francis's email address is de****@****ity.com

What is Deon Francis's direct phone number?

Deon Francis's direct phone number is +184791*****

What schools did Deon Francis attend?

Deon Francis attended Pes University, Visvesvaraya Technological University.

What are some of Deon Francis's interests?

Deon Francis has interest in Social Services, Children, Economic Empowerment, Politics, Education, Science And Technology.

What skills is Deon Francis known for?

Deon Francis has skills like Business Analysis, Vendor Management, Team Management, Market Research, Business Strategy, Business Development, Crm, Management, Strategy, Data Analysis, Analysis, Outsourcing.

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