Deon Simpson Email & Phone Number

Durham, North Carolina, United States

•Partner with senior leaders to develop and execute strategic plans for upholding the company’s compliance policies.•Manage learning events purposed in educating team members in the assisted living culture including resident needs, regulatory requirements, and industry best practices.•Craft internal marketing strategies for Independent Living residents.•Plan and contribute to the development of risk management systems.•Steward prospective residents by fielding inquiry calls and leading campus toursAccomplishments:•Managed implementation for daily operations of 64-bed assisted living building and 56 apartment-unit as a licensed residential living administrator.•Created, managed, and monitored a multi-million-dollar budget.•Hired, developed, and retained 30 employees, including Registered and Practical Nurses, Medication Technicians and Certified Nursing Assistants.•Revamped employee onboarding system to be more transparent and equitable.•Increased external admissions by 100% and reduced staff turnover, while consistently maintaining 100% occupancy in assisted living during the COVID19 pandemic.

Durham, North Carolina, United States

•Managed 5 FTEs in specialized and essential areas of the business such as Social Services, Admissions and Life Enrichment.•Provided social services for 350 residents in independent living.•Marketed and maintained occupancy in Assisted Living and Independence Plus.•Developed policies and procedures for the business that enhanced compliance and streamlined the decision-making process.•Assessed residents’ needs to establish appropriate referral sources.•Coordinated resident moves with an interdisciplinary team.•Utilized electronic medical records for Admissions/Census, MDS 3.0 with resident care plans.

Durham, North Carolina, United States

• Conducted MDS assessments to ensure accurate Medicare billing was filed and processed. Educated staff on the Medicare and Medicaid billing processes.• Led in marketing and admissions process for the skilled nursing facility.• Developed care plans for resident behavior and psychosocial concerns.• Discussed and educated participants on medical diagnoses.• Initiated and headed thorough investigations into resident allegations of abuse and neglect.• Facilitated planning meetings with the residents and their families to determine an action plan for the resident’s safe and comfortable transition back home.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Criminal Justice