Deon(鼎鈞) Lin(林) Email & Phone Number

Building an on-prem Saas application for customerMain job description:1. Split features from on-cloud product to on-prem by using Docker, Kubernetes, Julia, Helm2. Split AWS.ASG to nature K8s cluster for saving cost purpose3. implementing and customizing air-gapped product installation by using AWS.S3, Docker, K3s and related tools4. replacing main product infra components to the whitelist of software utilization of Mainland China for client

台灣 Taipei City 台北

Responsible for collaborating with product managers, and other engineers to design, develop and launch API using Python with Micro-Web-Service framework and Scrum developing pattern.Main Accomplishments:1. Collaborated with other engineer to develop NLP recommendation engine using Elasticsearch. Cover end-user inquiry over 90% successfully.2. Developed and maintain account-authorizing services and image-authorizing services to support cross-departmental project.3. Developed internal version control services to maintain all of the services and products of department.4. Designed and developed web APIs of Traditional Chinese corpus service for NLP machine learning corpus management.5. Designed and developed Knowledge Graph related API for core product utilization.6. Developed and maintained chatflow setting service in order to establish customer own AI chatbot setting with team.7. Fulfilled serverless ML model build on AWS through Lambda, APIGateway, Fargate with teams.8. Write all related technical documentsUsing skills and tools as below:Python, MongoDB, ElasticSearch, MySQL, Flask, JWT, RabbitMQ, Jenkins, AWS, Docker, Linux

Taipei

• Maintained meaningful partnership with up to 50 clients in Taiwan Market• Increased product utilization rate from 60% to 80%• Renewed contract and negotiated with existing clients• Educated and guided clients of Handy related products

Taipei City, Taiwan

Creating memorable travel experiences for the Card Members by booking travel with a key focus in domestic and international destination air, car and hotel travel arrangements. Accountable and taking ownership of the Card Members’ experience from beginning to end staying ahead of industry trends and continuously building destination knowledge creating innovative ways to resolve Card Members’ issues or concerns to win their loyalty and travel spend; ultimately making loyal enthusiast out of the customer, so they will recommend American Express Travel to others.• Created 3.5 million sales income per month in average• Handled and negotiated above 200 complaints and emergency cases• Organized at least 50 large travel proposal to clients• Achieved customer satisfaction upon 80%

Taipei

Handled and managed several of projects and consulting cases which including company internal training, negotiation, knowledge management, project management, Microsoft Office Series of training.Assisted above 10 cases of business consulting, in charge of 2 SBIR business plan 1. University quality improvement project in Taipei, Taiwan2. An industrial computer company KPI workshop and ability improvement in Taiwan3. A well-known gaming group in Taiwan knowledge management project in Taiwan

1 Year Vietnamese Program

Activities and Societies: Critical-thinking and problem-solving group--member(Jul 2017-Jul 2018)• Cultivated Vietnamese skills including.

Bachelor'S Degree, Library And Information Science

Activities and Societies: A. Vice Director of The Student Association of The Department of Information Library Science. B. Softball.