Deonna K. Email & Phone Number

Avon, Ohio

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, employee relations and recruiting.• Works closely with the executive team, business units and other management teams within the Organization. Supports staff and management with advice and guidance on company policies and federal and state regulations.• Strategic Partner – understanding the business needs to provide program management of workforce planning, skills assessment, learning and development, champion of company culture and management practices.• Administrative Expert – continuous improvement and automation of H.R. processes such as benefits administration, employee record keeping, recruiting system, learning management system. Successfully implemented many new programs such as recruiting and staffing behavioral assessment, training videos and training programs.• Recruitment efforts - completes full cycle recruiting, working with management on job openings and staffing the best fit candidates.• Employee Relations – act as liaison for leading change, create understanding among associates about the need to change, and how change will help them and the business in the short and long term by providing data and insight from research and insight.

Westlake, Ohio

Oversees the administration of traditional HR Generalist tasks including new hire orientation, FMLA, record retention, payroll and benefits administration. Evaluates exit interviews and employee engagement surveys. Maintains our HRIS System for recruiting, hiring, transfers, timekeeping system and reporting.• Coordinate and support staff, supervisors, team leaders and hourly associates by providing training, instruction and leadership with regards to their personal growth, job development and job performance• Currently directing activities and managing human resources efforts for the (120-person) Westlake office closing including: • Providing full relocation assistance to employees being transferred • Compiling unique and customized severance information for each impacted employee and organizing offer letters designed to encourage retention until end date • Working closely with management from 10 plus departments to create job requisitions in the HRIS system for future recruitment• Development of an employee-oriented company culture that emphasizes safety, quality, continuous improvement, and high performance while building a high associate morale• Effectively works with managers to insure that job openings are filled with quality candidates• Successfully implemented programs and procedures pertaining to employee relations, compensation and benefits

Brook Park, Ohio

Supported over 1200 employees with various tasks including but not limited to: reporting in payroll, timekeeping systems, ADP; updating personnel files. Processes employee changes for exempt and non-exempt employees such as promotions, transfers, converting from part time to full time, contractor to full time.• Completed all on-boarding paperwork for new hires including sending out the offer letter, background/drug screening, I-9 verification. Entering new hires into ADP, timekeeping system and sending a welcome and orientation e-mail.• Processed separations for employees by terminating all access in various systems• Managed FMLA/LOA for exempt and non-exempt employees • Supported all 4200 employees with issues including but not limited to system issues, logging in to various sites, resetting passwords, reset configurations for employees’ access, assisting employees to troubleshoot various systems• Completed reporting for overtime, employee spreadsheets, merit increases• Supported Benefit Manager with benefit administration such as open enrollment, supported employees with benefits questions, new enrollments, COBRA

North Olmsted,Ohio

Store Manager (2010-2015)Trained, developed and evaluated crew members, supervisors and store manager trainees. Conducted yearly audits for HR on 19 stores in our district. Recruited, selected, hired, trained, developed, evaluated and terminated hourly employees while following procedures and guidelines with the local union.• Successfully developed short and long-term staffing strategies to ensure retention and promotions.• Maintained necessary documentation for HRIS administration: hiring kits, staff enrollment forms, changes of status forms. • Effectively communicated information to store crew and supervisors in an open and timely manner• Conducted performance appraisals for all directly assigned personnel. • Ensured on-the-job safety of all employees and treatment for employee injuries sustained on the job• Coached and execute counseling discussions with store employees• Analyzed operating reports/documents and make recommendations on how to improve store performance and implement plans; prepare the store for a physical inventory• Completed and analyzed business reviews; developed and executed plans to correct areas needing improvementAssistant Manager (2008-2010)• Assisted in training and hiring of new employees• Ensured certifications were completed in a timely manner• Handled employee concerns with compensation, benefits and daily tasks• Maintained stores condition and filled inventory on a daily basisPharmacy Technician Manager (2006-2008)• Adhered to CVS workflow and ensure quality assurance standards are maintained at all times• Assisted Pharmacist with maintaining daily and weekly reports improving KPI’s• Monitored inventory on a weekly basis to maintain in stock and ad hoc ordering• Supported scheduling activities according to the needs of the business and workflow model• Coordinated/implemented the training and development of Pharmacy Support Staff

Masters, Labor Relations And Human Resources

Bachelor, Business Administration