Deon Radyn Email & Phone Number

Www.Ism-Sa.Co.Za

• Managing daily operations with meticulous attention to detail• Overseeing the development and deployment of all aspects of the company's information technology infrastructure, including monitoring and maintaining servers and storage• Planning of Microsoft 365 solutions for corporate goals and team collaboration• Management of Repairshopr and resolving of escalated tickets• Monitoring project progress, negotiating of SLAs and delegating technical responsibilities• Preventing business interruptions through proactive remote monitoring and management of machines through Datto• Recruiting, supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required• Establishing, implementing and overseeing effective systems, processes and controls• Managing all aspects of software, hardware and network systems• Developing and implementing policies and procedures to ensure the security and integrity of information• Overseeing the development of various network infrastructure engineering projects such as web architecture, network server system and WAN• Ensure proper handling of company operations, support desk and escalated problem resolution • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries• Working with end-users and vendors to deliver effective support services and solutions• Regularly engaging with clients and other stakeholder groups to develop and implement strategies and vision• Supporting on-premises and remote operations and maintaining networks in Microsoft environments• Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies• Producing various reports, presentations, analyses, correspondence, and other documentation

Www.Computertech.Co.Za

• Performing as a strong member of a cohesive team with strict enforcement of statutory regulations, quality standards, electrical safety standards, governance processes and compliance requirements• Establishing good relationships with all departments and colleagues• Client liaison and follow up• Installing, configuring and managing software and its functions• Identifying computer, server and network equipment shortages and placing orders when necessary• Supporting users and first point of contact for error reporting• Planning and providing training, development and education for new software and hardware• Designing, installing and maintaining information technology systems for companies• Responsible for testing, configuring and troubleshooting hardware, software and networking systems• Training staff and managing projects

Www.Cyber-Tel.Co.Za

• Installing ZKBio access control units including fingerprint scanner, keypads and controllers• Planning, configuring, installing and troubleshooting Cat5, Cat6, optic fiber networks, routers and switches• Planning, installing and troubleshooting CCTV• Performing tests and evaluations of new software and hardware• Ensuring security and privacy of networks and computer systems• Maintaining records and logs of repairs and fixes• Maintaining hardware and software inventory• Developing and maintaining local networks• Conducting daily backup operations• Monitoring expenses• Identifying, analyzing and fixing technical hardware and software problems• Providing comments on procedures and suggestions for process improvements

It Management, Nqf 4

● Information Technology Overview ● Networking Fundamentals ● MTA 98-364 Database Fundamentals ● Mobility & Devices MTA 98-368 ● MTA.

It Engineering, Nqf 4

● CompTIA A+ 220-1001 ● CompTIA A+ 220-1002 ● CompTIA N+ N10-007 ● CompTIA Server+ SK0-004 ● CompTIA Security+ SY0-501 ● CompTIA Security+.

Project Management