Deonte Smith
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Deonte Smith Email & Phone Number

Sr. Admin, Operations Services at Pennsylvania American Water
Location: Greater Pittsburgh Region, United States, United States 9 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Sr. Admin, Operations Services
Location
Greater Pittsburgh Region, United States, United States
Company size

Who is Deonte Smith? Overview

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Quick answer

Deonte Smith is listed as Sr. Admin, Operations Services at Pennsylvania American Water, a company with 3285 employees, based in Greater Pittsburgh Region, United States, United States. AeroLeads shows a matched LinkedIn profile for Deonte Smith.

Deonte Smith previously worked as Community Committee Lead - AW Proud Employee Business Resource Group at Pennsylvania American Water and Operations Specialist, PA Business Performance Team Lead at Pennsylvania American Water. Deonte Smith studied at Brownsville Area High School.

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Email format at Pennsylvania American Water

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Pennsylvania American Water

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Profile bio

About Deonte Smith

➥I am an innovative and motivated leader with experience delivering highly impactful results in the utility industry, increasing call resolution by 75% with successful leadership. I thrive on overcoming business challenges and have solid experience managing competing priorities effectively to achieve long-term goals. The bulk of my inspiration for overseeing operations comes from my early career experience as a customer service representative. I excel in my role due to my inspirational work ethic and I have been consistently recognized for it.➥From a young age, I knew that I wanted to make a difference. My ability to help others achieve complex goals brings me a sense of fulfillment. I love what I do because I know that strong account management will lead to long-term company success. I use my expert multitasking and time management skills daily for key initiatives. My days are busy but my tendency to be organized and my talent for problem-solving helps me exceed my job description while directing activities with precision.➥ I use tried and true methods to implement activities and my experience allows me to overcome challenges and recommend improvements. I am known as a forward-thinking, highly collaborative, and effective professional.

Current workplace

Deonte Smith's current company

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Pennsylvania American Water
Pennsylvania American Water
Sr. Admin, Operations Services
Pittsburgh, PA, US
Website
Employees
3285
AeroLeads page
9 roles

Deonte Smith work experience

A career timeline built from the work history available for this profile.

Community Committee Lead - Aw Proud Employee Business Resource Group

Current

➥ Organize and coordinate activities for EBRG focus areas: Community and Career ➥ Support and actively participate in activities ➥ Be a promoter for inclusion and diversity and EBRG activities➥ Share information pertaining to the group with potential members➥ Actively promote American Water’s brand to potential employees

Oct 2024 - Present

Operations Specialist, Pa Business Performance Team Lead

Current

Carnegie, Pennsylvania, United States

May 2024 - Present

Bill/Pay Collections Specialist

Carnegie, Pennsylvania, United States

I help the company by providing leadership for special account management such as healthcare accounts with the state, strengthening cohesive operations with hands-on, detail-orientated account management. I use my proficient communication skills to collaborate effectively in a team-driven environment and provide timely resolution to client issues. I can be.

Feb 2022 - May 2024

Quality Assurance Specialist

Smithfield, Pennsylvania, United States

I was selected for this role due to my success helping companies exceed corporate objectives. I leveraged my in-depth industry knowledge and business acumen to secure and retain accounts with high-quality service. I was a key participant in the company’s success by tapping into a passion for helping others to provide call evaluations with the end goal of.

Nov 2016 - Mar 2021

Performance Coach

Smithfield, Pennsylvania, United States

In this early career role, I honed my leadership skills and developed new techniques to perform call monitoring and evaluations for the team. I worked tenaciously and stayed abreast of industry developments to guide decision-making for leadership and mitigate risk. ➥ Conducted 12 evaluations a day (60 a week) without compromising work quality.➥ Drove.

Aug 2016 - Nov 2016

Senior Customer Service Representative

Vertex Business Services

Smithfield, Pennsylvania, United States

  • I contributed greatly to the company with my efforts, and I saw the results of my hard work every day. I retained my customer base by responding to escalated calls, providing timely issue resolution, and proficient.
  • Earned promotion by exceeding performance metrics, team collaboration, and relationship-building.
Mar 2016 - Aug 2016

Customer Service Representative

Vertex Business Services

Smithfield, Pennsylvania, United States

This role was instrumental in my career trajectory. I grew professionally and personally in this role as it was my introduction to the industry. I was noted for exceptional customer service in a high-volume environment, effectively answering billing questions, processing payments, and establishing payment arrangements with speed and accuracy.➥ Consistently.

Oct 2014 - Mar 2016

Customer Service Representative

Uniontown, Pennsylvania, United States

Jul 2013 - Jul 2014
Team & coworkers

Colleagues at Pennsylvania American Water

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1 education record

Deonte Smith education

FAQ

Frequently asked questions about Deonte Smith

Quick answers generated from the profile data available on this page.

What company does Deonte Smith work for?

Deonte Smith works for Pennsylvania American Water.

What is Deonte Smith's role at Pennsylvania American Water?

Deonte Smith is listed as Sr. Admin, Operations Services at Pennsylvania American Water.

Where is Deonte Smith based?

Deonte Smith is based in Greater Pittsburgh Region, United States, United States while working with Pennsylvania American Water.

What companies has Deonte Smith worked for?

Deonte Smith has worked for Pennsylvania American Water, Nisource, Vertex Business Services, and Ttec.

Who are Deonte Smith's colleagues at Pennsylvania American Water?

Deonte Smith's colleagues at Pennsylvania American Water include Hamilton Tran, Anthony Upshaw, Oksana Nakonechna, Summer Richardson, M.A., and Rich Kiwala-Good.

How can I contact Deonte Smith?

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What schools did Deonte Smith attend?

Deonte Smith studied at Brownsville Area High School.

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