Deonte' Thomas Email & Phone Number

Dallas, Texas, United States

• Managed anywhere from 14-20 teams daily. • Ensure the safety of our vehicles at the end of each night. • Maintained schedules, managed deadlines and interfaced with teammates to support production activities. • Stayed alert, active and ready to respond to any request at any time using variety of available resources. • Reviewed activities for production team to complete tasks on time. • Maintained office by keeping track of supplies and performing closing duties.

Dallas/Fort Worth Area

Performance based on sales and customer serviceDisplayed expertise and product knowledge on all products; which created market growth and profibility by simply generating interests. Preformed duties that created brand awareness and generated a buzz around the product

Cedar Hill, Texas, United States

• 34 leases in 2 months. The properties occupancy rate went from 89.72 % to 98.34% while being at this location. • Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues. • Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication. • Verified tenant incomes and other information before accepting lease applications. • Resolved conflicts between tenants regarding noise, encroachments and parking. • Collected rent and tracked resident payments and information in Yardi. • Inspected properties before and after new tenant move-ins to efficiently schedule maintenance, cleaners and other Make Ready services.

Dallas-Fort Worth Metroplex

• Maintained exceptional sales record and provided exceptional customer service - strong multitasking skills.• 34 leases in 2 months. The occupancy rate went from 89.72 % to 98.34% while being at this location.• Showed available units to prospective residents, processed applications, and preparing initial lease agreements.• Provided excellent problem solving resolution skills, dealing directly with customers to identify problems, resolve issues,and establish positive relationships.• Carefully deescalated situations that kept our resident retention rate high.• Software: Yardi/ Kock/ Exponent / Launch Pad/ Microsoft Office / Google Share / Zoom-Skype• Consistently hit and exceeded sales/ occupancy goals

Lubbock, Texas Area

Monitor resident accounts Recruited Residents in-person/on-lineLease execution Resident Liaison Reviewed and corrected accounting reports Extensive bookkeepingScheduled Move-InsManaged office suppliesTour GuidePetty Cash Handling Walk throughsCalendar Management

Lubbock, Texas

Received top sales person 6 times in a rowPerformance based on sales Preformed market research that allowed our partners to understand their consumers and the trends associated with the consumption of their products.

Dallas/Lubbock

Customer service expertI created an atmosphere that allowed me to maintain a 5.0 rating.Completed over 3000 successful ridesMaintained books to track mileage, maintenance and other expenses.

Lubbock

Call Center Representative Raised funds to support Texas Tech Initiatives and student life on campus by creating awareness around said initiatives and keeping alumni and past donors in the loop.

Lubbock, Texas

Educated future and current customers on new products New Account Acquisition Built relationships with external and internal forces to gain keen awareness Set up and tore down event sitesSupported brand and marketing initiatives of the company

Lubbock, Texas Area

Preformed Check-ins/Check-outs Reports Processing Distributed mail and packages Perform all cashier functions Community engagement Monthly Student Reports Monthly meetings with each student Developed and maintained effective relationships.

Lubbock, Texas

Upload inventory onlinePhotograph InventoryCreate dialogue for the websiteMarketingSocial Media Marketing

Lubbock, Tx

Resolve customer complaints via phone Use telephones to reach out to customers and verify account information.Greet customers warmly and ascertain problem or reason for calling.Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges. - Read from script - Utilize computer technology to handle high call volumes. - Work with customer service manager to ensure proper customer service is being delivered. - Close out or open service reports. - Compile reports on overall customer satisfaction.

Dallas, Tx

Answered all inward bound calls on a multi-line phone system Data Entry Assisted the Executive Director and other employees as requested First Point of Contact for clients Calendar management

Bachelor'S, Drama And Dramatics/Theatre Arts, General

Activities and Societies: Mentor Tech Student Organization Complex Counsel (6th floor rep) Student Rep for BFA actors Black Student.

Bachelor Of Arts (B.A.), Public Relations/Marketing/Economics

Activities and Societies: Complex Council, ASO, Mentor Tech Student Organization,

High School Diploma; Honors, High School/Secondary Diplomas And Certificates

Activities and Societies: Student Council Junior World Affair Council AVID Debate Team Step Team Track TeamI ran track in high school. I.