Depri Alvarez Email & Phone Number

Clearwater, Florida, United States

Understand and adhere to established FirstLight Home Care policies and proceduresSchedule client appointments/visits according to Service Plan/Care Plans and staff availabilityMaintain proper staffing levels to ensure proper coverage for all clientsEnter scheduling data, create and release weekly schedules for all assigned caregiversMaintain call-in, retention, and staff and client statistic reportsContact care providers and clients regarding day-to-day changesDiscern client services required as outlined in agreements, urgent requests, and care plansEnter staff and client information into a databaseMaintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission, and discharge)Perform general office duties including but not limited to word processing, photocopies, files, shreds, sorting/distributing mail, providing reception coverage, telephone services, etc.Take calls after hours and on weekends to handle emergencies, scheduling issues, and client referrals/intakesWork toward continuous quality improvementStay current with changing technology, including software programsUphold, support, and promote all company policies and proceduresAdhere to all HIPAA regulations

Clearwater, Florida, United States

• Observed elderly Aunt for changes in physical, emotional, mental, or behavioral condition and injuries.• Created safe and positive living situation for elderly aunt by communicating with family and other staffabout concerns or challenges.• Drove elderly aunt to shop for groceries, attend doctor appointments and run errands.• Monitored vital signs and medication use, documenting variances and concerning responses.• Completed weekly and monthly reports summarizing activities.• Handled all financial manners.

Tampa, Florida, United States

Marketing & Customer Relations• Promptly and properly schedule all leads to appointments for the sales team• Follow up on open proposals as needed• Support and participate in home shows• Support local marketing efforts as needed• Keep showroom and office organized and presentable• Assist in the development, management & delivery of local marketing tactics• Resolve customer conflictsFinancials• Accurately update QuickBooks daily for all Income and Expenses• Complete job costing reports within 24 hours of completing an installation• Track, prepare and manage timely payment of business-related expensesProduction• Meet with sales staff weekly to discuss recent sales and review:• Customer expectations• Product orders• Order all products needed for jobs accurately and follow up on delivery.• Schedule the job to meet the schedule of customers and installers.• Communicate with installers and customers on start dates and times• Update the customer ongoing on details of installation:• Keep them informed of the start date and time and clarity what will be done• Communicate job progress• Discuss and obtain written permission for any changes in contracted work• Confirm the scope of work and compensation with installers prior to the start of the job.• Update InspireNet daily with the status of the job and the upcoming schedule.Continuous Improvement• Attend weekly meetings with Franchise Owner at the scheduled time• Submit MIS Prep form weekly via email.• Work weekly and monthly to meet goals.• Be available to attend training seminars at the owner’s discretion.• Make decisions and act in accordance with Floor Coverings International's core values and mission.

St Petersburg, Florida, United States

• Answering client phone calls & greeting guests as they arrive• Emailing phone messages to proper departments• Informing department heads when applicants or vendors arrive• Providing & assisting new applicants with new hire paperwork• Assisting department heads with daily tasks (on an as-needed basis)• Responsible for incoming & outgoing mail via USPS, FedEx & UPS• Preparing training materials for classes and meetings• Ordering food for training classes and meetings• Other duties may be assigned as needed

• Carry out tasks that are needed to execute the medical and support service plans including accompanying clients to appointments when required and providing feedback to the Care Coordinator reference observations in the field.• Ensure clients receive quality clinical services; provide coaching to clients on health education and skill-building.• Document client progress; deliver monthly and weekly health education encounters to clients. • Perform entitlements reassessment and follow-up with clients. • Enter eSHARE data for all activities with clients• Assist in program development, client outreach, and recruiting clients• Ensure that clients are seen face-to-face according to their track• Coordinate logistics for plan adherence reminders, transportation, and childcare arrangements.

• Transcribe and enter Patient Navigators home visit information into a general ledger.• Resolve inconsistencies and review data for errors using standard entry procedures.• Request further information from Patient Navigators for documents that are deemed incomplete.• Verify, correct, and deleted unnecessary data. • Track telephone numbers and client information from the Montefiore general HIV client data.• Interface with Montefiore Data Coordinator in order to retrieve monthly patient information from the Emergency Department, Acute Care Unit, and HIV and testing component.• Enter client enrollment into AIDS Institute Reporting System (AIRS). • Generate monthly extraction report for Public Health Solutions.• Attend the new Electronic System for HIV/AIDS Reporting and Evaluation (e-share) trainings.

• Prepared Excel spreadsheets for analysis and general employee relations.• Assisted with recruiting, interviewing, orientations and audits.• Assisted in maintaining employee records, ensured all necessary paperwork was properly filed and stored in the appropriate areas.• Prepared of new-hire packets and personnel records from recruitment phase to hiring. • Assisted with preparation and submission of Fingerprinting forms to ensure clearance requisite for hiring.• Assisted with maintenance of tickler systems – PPDs, Driver Licenses, Professional Licenses, and general personnel follow-ups.• Assisted in the updating/notification of databases – ADP, HRB [HR Benefits database], and job openings on website.• Assisted with creation and distribution of employee ID cards, ensuring proper electronic filing of all ID photos.