- Xocialive as Senior IT Project Manager:• Deliver the Project Management Processes and Guidelines & follows up with all project phases and activities.• Managing client’s and management’s expectations. • Communicating project status to the team and the client.• Managing the project issues, scope changes, risks, budget and quality concerns.• Maintain the technical infrastructure side in the company’s products and projects.• Products and projects samples: RPA, integration (SARF, TAHSEEL, and Etimad), helpdesk.- Outsourcing in Ministry of Commerce, Saudi Arabia, as Senior IT Project Manager till 30/06/2021:• Manage all projects and programs related to IT Infrastructure, Network, Data Center and Information Security departments along with Development projects in business side. • Communicate all projects' status with PMO office.• Communicate all NTP (National Transformation Program) related projects with VRO (Vision Realization Office) office.• Create project plans, scope, schedules and milestones and manage deliverables in prioritize levels for respective functional area in order to deliver successful projects and programs.• Create project charters, communications plan, stakeholders’ analysis, and all PM related documents.• Conduct meetings and presentations for project kick-off, status, progress, steering committee and all projects related phases and stages.• Participated in developing projects road map for “Deputy Ministry for Planning and Development” department.• Upgraded all MC infrastructure, network, and security systems by successfully delivered an Infra. Enhancement program with 10 different vendors.• Established the “InfoSec.” team, also increase the information security awareness for all MC employees by successfully delivered two Information Security projects. • Built MC Cloud to serve MC and MC + entities by successfully delivered cloud project.• Successfully delivered an MC DR site.

- IT project Manager for projects related to IT Infrastructure and Operations department.- Directed the implementation of DELL Foglight monitoring system.- Communicate the department projects' status with ITC-PMO office.- Managing server infrastructures and data-center operations across Windows platforms. Plan, install, configure and optimize IT infrastructures to achieve high availability and performance.- Responsible for managing MS AD, DNS, DHCP, Exchange and FIM.- Managing and participating in new systems deployment and releases within the production environment.- Manage and take responsibility for high-level design and low-level design for new project/system.- Develop and deliver progress, status, and incident reports as well as RFPs and requirements documents. - Leading Systems section on "Enhancing IT Processes Project" by following ITIL V3 best practices. - Coordinate and participate in Operations team's technical activities and ensure to follow the agreed SLA.

-Plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s IT infrastructure.-Schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. -Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. -Participate in the development of IT strategies in collaboration with the executive team -Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts -Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. -Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. -Responsible for the general supervision of an assigned team. -Recommend new and profitable products -Manage IT Infrastructure Projects (Planning, Development, Deployment, Testing, and Support).-Manage all IT and Infrastructure team members in both KSA and Jordan branches.

- Leading and supporting the team in deploying new MS infrastructure projects.- Responsible for all proposals related to MS infrastructure projects. - leading a team of Infrastructure Engineers to ensure that the Microsoft based IT Infrastructure is consistently of an excellent standard and are proportionate to the needs of company.- Ensure that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan.

• Systems administrator for all Estarta servers and systems.• Deploying internal projects in Estarta environment for all new technologies especially in Microsoft to keep all the systems up to date. • Designing and deploying external projects under infrastructure unite.