Manage the working relationship between business teams and internal strategy, governance and support teams. - Identify and lead initiatives between business, project and support teams to improve stability of system and process solutions.- Conduct project milestone reviews to ensure adherence to implementation standards and identify and address and risk items.- Assess the health and stability of applications from issue metrics through instance stability and performance.- Establish working relationships between project implementation teams and Strategy, Governance & Support to ensure stable, supportable, best in class systems.- Conduct operations reviews of applications supported to ensure high standard of support and opportunities for improvement

Provided guidance to project teams for successful system implementations to ensure long-term business needs are met.- Evaluated system implementation options in terms of risks, benefits and costs- Developed long term strategic plans for ERP applications and systems that integrate with them- Drove standardization and project management rigor throughout the project lifecycle