Donald Erdmann Email & Phone Number

North Little Rock, Arkansas, Us

Flatbed Truck Driver securing, tarping, and transporting cargo.

Inspect job sites.Expedite materials as needed.Remove unused materials.Other duties as assigned.

Beloit, Wi, Us

Responsible for performing specialized work relative to Beloit’s information technology systems.Provide technical support that focuses on assisting customers through the development and implementation of telecommunication systems.Performing network engineering and/or administration.Performing system configuration and/or administration.Selecting, installing, and troubleshooting enterprise hardware/software products and providing necessary training.

Amsterdam, Nl

Work on assembly line building the Jeep Cherokee.

Technology support within the Regional Office of Education* Training/support for administrative, consultant, and support staff* Recommend/maintain ROE technology equipment* Install/maintain networking infrastructure, servers, work stations* Administer network, File, and Printing services* Manage Email accounts and Google Groups* E-Rate Manager

• Primary contact for maintenance and/or repair of District PC's, monitors, printers, and other peripherals, including restoration of proper software to damaged PC's with the other maintenance technician. • Primary contact for District vendors regarding the replacement or repair of defective parts or peripherals. • Annual removal of aging technology and installation of newer technology. • Prepare and install function-specific computer images for new computers. • Install and troubleshoot District supported software packages. • Assist in troubleshooting network issues.

* Served in the Illinois National Guard Try One Program for veterans. * Security Clearance: Secret* Identified computer-user problems and coordinated to resolve them. * Installed, configured and monitored local and wide-area networks, hardware and software. * Provided customer and network administration services such as passwords, electronic mail accounts, security and troubleshooting. * Completed BNCOC Basic Non-Commissioned Officer Course- Leadership Training, Fort McCoy, Wisconsin.* Completed Information Technology Specialist advanced individual training course, Fort Gordon, GA.

• Responsible for the overall management of the IT/IS department including yearly budget projections and managing technology spanning many platforms in areas such as operating systems, telecommunications, programming and infrastructure• Installed Windows 2003 Servers using RAID5 and configured backups with HP tape library and Backup Exec software• Managed VOIP phone system installation project, including programming moves, adds, and changes; and phone usage reports as needed• Managed Exchange Server 2003, integrated voicemail with Outlook and provided E-mail support• Configured new network topology, updated infrastructure, created an IDF Switch closet• Controlled and enforced privileged access, assigning user names and passwords.• Maintained Website and created Intranet portal using SharePoint Services• Completed, submitted and received a grant through E-rate resulting $110K in funds to upgrade phone system, network infrastructure and a five year contract worth $60K for phone and T1 lines • Increased computer usage from 40 to 85 computers through donations and purchases, along with working with students to rebuild computers in the after school program

• Hired to assess the current IT situation, provide strategic focus and solutions• Resolved connectivity issues by installing new switches and implementing new network topology• Migrated the network from NT4 to Windows 2000 Active Directory – mixed mode environment with multiple domains• Developed back-up and disaster recovery procedures• Maintained the integrity of the student database and generated reports for state, federal and accrediting agencies including IBHE, IPEDS and ACICS• Provided training and support for school administration software, voice system and Office 2000 Suite.• Taught Web Design using HTML

Bachelor Of Science Degree, Business

Associate Of Arts, Liberal Arts

H.S. Diploma, General Studies

High School Diploma, General Studies