• Spearheaded the creation and optimization of interactive dashboards in Power BI, enhancing data-driven decision-making by 30%.• Conducted comprehensive data analysis, wrangling, and transformation utilizing SQL, Python, and SSIS to curate enriched data for deeper insights.• Collaborated with cross-functional teams including product, engineering, and marketing to identify requirements and deliver tailored UI applications and BI products.• Employed best practices in data visualization and BI standards, ensuring the delivery of self-explanatory and exploratory dashboards to key stakeholders.• Orchestrated the migration of data from on-premises systems to Azure cloud-based environments using Azure Data Factory and Azure SQL Database, ensuring seamless integration and scalability of data solutions.

• Orchestrated the design, development, and deployment of complex dashboards using Tableau and Power BI, improving operational efficiency by 15%.• Engaged closely with business analysts and users to clarify requirements and cater to their reporting and dashboard needs.• Executed detailed data analysis and modeling utilizing SQL, achieving optimized performance and actionable business recommendations.• Embraced Agile and Scrum methodologies to ensure timely delivery of projects amid tight deadlines and executive requests.• Utilized AWS services such as Amazon RDS and AWS Glue for efficient data storage and ETL processes, enhancing the performance and scalability of data analytics solutions

• Mapped process activities to identify shortfalls and identify options to rectify operational inefficiencies• Devised automated scripts used by developers in managing claim systems to improve performance by adjusters by 15%• Drove cross-functional team meetings to analyze and understand enterprise-wide operational impacts and opportunities of technology changes that increased overall efficiency by 12%.• Utilized MS SQL, data warehousing programs, Power BI and other dashboard/visualization tool sets for data intelligence and analysis• Provided production support for Power BI users on Ad-Hoc basis• Developed KPI metrics derived from raw company data to track improvements in organizational efficiency

• Outlined and implemented upgrades to point of sale system hardware and software, resulting in 15% increase in efficiency and 7% increase in revenue within restaurants and stores• Implemented, developed, and tested installation and update of file servers, print servers and application servers in all departments• Optimized system security and performance by updating systems and routinely performing MS SQL server backups• Resolved issues and escalated problems with knowledgeable support and quality service