• Supported the setup and execution of vendor lifecycle, assigned and monitored work of business owners and providedguidance and leadership for other multidisciplinary efforts• Partnered with Senior Leadership on Enterprise Vendor Management’s vision development and strategic roadmapalignment for portfolio of capabilities and services• Monitored vendor lifecycle – developed and leveraged frameworks for evaluating new vendors in the marketplace offeredtransformative solutions in alignment with corporate strategy and goals• Managed and supported the enterprise processes for evaluating, validating, partnering, incubating pilot programs, and, asappropriate, co-developing with new vendors• Consulted, provided recommendations, and influenced decisions across senior leadership to ensure solutions consistentlymet target objectives• Drove and managed vendor strategy development, managed product ideation and pipeline, leveraged data analyticsevaluation, return on investment analysis, and business case development• Provided guidance and best practice knowledge which reduced contract cost, pricing strategies, built vendor managementdiscipline and created beneficial vendor relationships• Evaluated and analyzed pricing and company business needs from internal sources and created supporting strategic pricingmodels for vendor partnerships• Collaborated with senior leadership to assess level of risk for strategic vendors and identified suitable competitorreplacement when applicable• Led and/or supported technical and business divisions through the negotiation process for strategic vendors driving neededperformance, cost savings and mitigating risk• Developed statements of work, service level agreements, performance guarantees and risk -sharing models with vendors

Translate executive strategies into planning and priorities throughout the Health Services Division in support of the business unit segments.

Planed, organized, and implemented sales program goals with new clinical departments and physicians to determine best sales practices and target demographics. Prepared and delivered presentations designed for specific audiences to actively market the key clinical growth areas. Provided strategic guidance to Sales and Marketing Team on specific targeting of key accounts and proper account management strategies. Worked to develop effective collateral for sales and marketing.• Established a new sales and marketing department in support of driving business to a new ambulatory care center• Identified and negotiated contract visit volume with Third Party Administrators (TPA) to fill new clinical capacity area of Medical Imaging, Oral Maxillofacial Surgery, Orthopedics and Rehabilitation to meet FY goals• Assembled system wide sales team comprising of Ambulatory Surgery, Mental Health, Medical Imaging and External Partnership components• Successfully assessed the need for a Customer Relationship Management (CRM), Physician Relationship Management (PRM) and Referral Tracking tool through third party claims data vendors that passed committee and CEO approval• Designed and implemented an executive level metrics dashboard report used to align clinical demand and capacity with marketing efforts

Planed, implemented, and evaluated enterprise-wide laboratory programs in anatomic and clinical laboratory operations with the Chair of Pathology and respective VP. Ensured compliance with all regulatory and accrediting agency standards, including CAP, CLIA, OSHA, and JCAHO. Performed laboratory planning, revenue analysis, budget management, and human resources management activities.• Experienced in Variance Reporting, Kronos Analytics, Lawson with 175+ FTEs• Negotiated a phased merger of pathology medical groups including contract employment of a systems director and medical technologist supervisors in addition to the creation of an optional joint venture company• FY2015 vs. FY2014: Gross Revenue improved by 5%, Stat Volume improved by 3%, Operating Expenses decreased by 2%• Lead an improvement effort that resulted in a successful CAP Survey with 4 minor cited deficiencies through a mandated 20% reduction in staffing• Partnered with medical staff during launch of system wide Roche Cobas 6000 Chemistry Analyzer upgrade to resolve implementation issues• Renegotiated chemistry analyzer agreement for $122k in vendor credits to fund facility improvements• Successfully lead system wide task force to implement patient safety, cost reduction and process improvements: urine drug screening process changed to reduce the number of drug screenings, metabolic screenings received by state in less than 5 days improved from 78.99% in 2013 to 99.8% in 2014, transport to state lab within 24 hours of draw 99.3%• Amid media attention, resolved high rate of false positive Chlamydia test results in Microbiology Section due to dated platform and batch reporting by outsourcing testing and securing new equipment• Negotiated vendor funded draw station to decrease patient wait times and demand on over utilized outpatient draw room without the need for organization budget funding• Oversaw implementation of electronic documentation system for policies and procedures

Planed, implemented, and evaluated facility-wide Women's Health programs in Obstetrics and Gynecology operations with the Chair of OB/GYN and respective VP. Performed planning, revenue analysis, budget management, and human resources management activities covering clinical sub-specialties.• Partnered with Chair of Obstetrics in negotiating ultrasound reading services and staffing from Maternal Fetal Medicine Physician Group and TMC Sonographers for Children’s Mercy Hospital to support staffing increase to improve patient satisfaction and revenue creation• Increase in patient satisfaction score in OB from 60% in Q2 2013 to 88% in Q2 in 2014, in GYN from 25% in Q2 2013 to 84% in Q2 2014• Increased revenue by brokering relationship to establish female behavior health services for five Metropolitan Community College campuses• Created and lead a cross functional task force in an effort to address declining deliveries at facility targeting first engagement, wait times and ancillary services • Increased revenue by creating specialized Women's Health Nurse Practitioners roles in GYN Specialty service lines while enhancing quality of patient care services in Urogynecology, Gynecology Oncology and Breast clinics (over $450k in downstream revenue in the first year)• Launched Perinatal Psychiatry counseling service within the clinic for patients experiencing psychological trauma from events such as pregnancy loss, cancer diagnosis and rape • Senior Administrative lead for Baby Friendly Initiative, received designation Fall of 2014• Lead team to establish patient EHR tracking from registration to discharge to monitor patient flow that produced data used to refine process flow improvements • Partnered with LDRP to implement OB inpatient Volume Forecasting services for capital and facility planning• Lead partnership discussion that yielded a $500k donation towards the building of TMC sponsored grocery store in a urban food desert

Developed, invested and launched an action sports company committed to providing dirt bike riders with customized graphics by providing access to cutting edge web technology and a streamlined on demand production process.• Developed an e-commerce based interactive design center that enabled dirt bike riders to fully customize their bike graphics in niche websites• Purchased equipment and created a proprietary production process to produce custom dirt bike graphics• Utilized Google Analytics web-based reports to design a regional media grassroots campaign and an internet market press release product promotional plan• Prospected and developed supplier relationships and negotiated terms and purchase prices for manufacturing and fulfillment of products with custom artwork• Lead an international team of software engineers on a 24 hour schedule to maintain and enhance website functionality• Identified target niches, profiled customers within target niches, developed and executed marketing strategies to penetrate the motocross market leveraging SEO, Google AdWords, monthly newsletters and more• Planned and documented website and design center strategy and specifications as well as spear heading vendor qualification and selection• Solicited and established company sponsorships to promote the company brand at 2010 X-Games, Atlanta Motor Speedway, Infineon Raceway, and the 2010 Woman's Motorcycle Land Speed Record

• Preformed ROI analysis of active marketing programs and implemented recommendations to refine programs yielding more than $200k in savings by discontinuing ineffective programs• Lead an incentive compensation cross-functional team in launching multiple intranet communication portals to deliver objectives and measure goals in the reorganization of a 2,300-person sales force team

• Managed facility and commercial construction projects, including budgets, bids, subcontractors and marketing goals• Designed business architecture and standard operating procedures for established business and entrepreneurial startups in healthcare, employee benefits, retail, transportation and construction

• Negotiated new and renewal insurance coverage with employee benefit brokers• Analyzed, marketed and sold core product contracts for Life, Short Term Disability, Long Term Disability, and Dental Insurance

• Managed operational support teams across two U.S. headquarters in the development of new and existing incentive plans to meet business goals for 2,500 personnel in the Speciality Incentive Management Division• Managed a $70 Million budget for incentive plan resources to meet departmental and business unit goals • Managed the assessment, delivery and publication of President's Club Sales Team Rankings of:- HIV- NeuroHealth- Managed Markets- Oncology- Vaccines