Small Business Advisor Ii
CurrentThe Small Business Advisor II is an intermediate level position in the Business Banking team, and plays an integral role in the delivery of superior personalized advice based service to our Small Business Member owners.The position is accountable for the development/administration of a Small Commercial Loan and Deposit portfolio, including accountability for the competent management of that portfolio. Emphasis will be placed on loan administration, sales, service, Member advice and growth.Working closely with the Team Lead, Small Business Advisor, Retail Branches and Business Banking, the successful individual will implement a proactive approach to sales and business development by cultivating a strong working relationship with existing and potential members, the retail branch network, local business owners, and members of the professional community.They also play a key role in the delivery of our full suite of financial services to our entire membership by being part of a team that encompasses our membership base. They fulfill that role by uncovering the full financial needs of our members and referring those members to Retail Banking, Wealth management, or Business Solutions. SBAs actively participate in individual, branch, business banking and corporate campaigns.This position supports our corporate brand by creating an environment in which our members feel at home, perceive our staff as knowledgeable, and view Servus Credit Union as a good corporate citizen. As an ambassador of our credit union you strive for excellence as a Small Business Advisor, and play a vital role in enhancing the financial well-being of our Members, and the growth and profitability of our credit union.The role provides guidance to the Small Business Advisor team by striving for continuous improvement to standards and templates, mentoring the professional development of others, and fostering a culture of continuous improvement and commitment to delivery of services.