Derek Beverly Email & Phone Number

Buffalo, New York, United States

Responsible for investigating and confirming the facts of loss for automobile accidents. Determine coverage, liability, damages and otherwise adjusts and negotiates claims within authorityApplies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and departmentDetermines subrogation or fraud potential and how to handleIdentifies customer needs and works to meet those needs using appropriate customer service skillsRecognizes and identifies body parts of a vehicle and understands other potential property damageFor claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims

Orchard Park, Ny

• Greet guests at stadium gates and Provide guests the highest quality service in a safe clean and comfortable, friendly environment• Assist Guests to their seats also those in need of wheelchair transportation while providing accurate, detailed directions to and from stadium locations such as seating areas, restrooms and concession areas.• Enforce stadium rules and regulations Recognize and take action to correct and/or report customer service and safety concernsResponsible for handling, addressing, and resolving customer concerns situations effectively and diplomatically

Getzville, New York, United States

First point of contact for our policyholders after they experience an accident, collecting facts and reviewing policy contracts. Ensure policyholders can count on my patience and attention to detail to begin the claims process and settle undisputed non-injury claimsProvide outstanding customer service skills and/or experienceSolid computer, grammar and multi-tasking skillsAbility to effectively communicate, verbally and in writingAbility to work comfortably in a fast-paced, high-volume call center

Getzville, New York

Responsible for all aspects of quality client service. Contacts and assists clients with payroll input; verifies totals and resolves client issues.Maintains base of payroll clients on products for assigned clients in order to meet client payroll, Human Resource, and employee benefit service needs.Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.Keys all payroll-related data necessary to process and meet appointment schedules.Provides quality client service to maintain a high rate of client retention.Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients. Corresponds with federal, state, and local tax agencies on behalf of clients to resolve problems.Maintains client files to ensure efficient operation and improved client service.Researches and resolves client and system problems to ensure accurate payroll reports and tax returns.Establishes and maintains a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image.May participate in conducting branch training sessions to empower and develop employees

Buffalo, New York

Coordinate various duties with co-workers and other departments toensure proper handling of Customers while checking-in and verifiying Customers' personalidentification; tags, lifts, luggage and books.Speaking on a publicaddress system Sells and verifies flight reservations meets and assists with flightarrivals and departures whilst operating Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) helps prepare aircraft cabin for departure; coordinates Customer boarding and deplaning; assists Customers with special needs; and complies with any ad-hoc requests as needed.Individuals must be comfortable serving Customers, speaking on a publicaddress system and using computers.Perform clear, detailed, and specific instructions while consulting withCrewleader on all matters outside the scope of dailyresponsibilities/activities

Williamsville, Ny

• Demonstrate knowledge in escrow analysis, PMI insurance, payoff, special products, hazard and flood insurance, refinancing, legal issues and loan documentation while responding to multiple mortgage telephone inquiries in an inbound call center setting • Correctly and legibly complete all forms, E-mails and paper, required to complete customer inquiries while representing the department in a professional manner • Ensure that management receives timely and complete reports of any systems or product problems that impact the ability to provide accurate and timely information to customers

Amherst, New York

• Research and provide verification and documentation of client issues and resolution with thorough knowledge and understanding of KeyBank's products and services• Effectively educate clients on features and benefits of KeyBank’s products and services displaying consultative selling skills to build rapport, to strengthen and expand client relationships whilst overcoming client objections• Act as peer mentor to other Banking Specialists, including recently hired Meet accuracy, efficiency and sales goals while contributing to the overall success of the team, Call Center Service, and KeyBank.

Buffalo/Niagara, New York Area

Coordinate various duties with co-workers and other departments toensure proper handling of Customers while checking-in and verifiying Customers' personalidentification; tags, lifts, luggage and books.Speaking on a publicaddress system Sells and verifies flight reservations meets and assists with flightarrivals and departures whilst operating Jet bridge and/or air stairs (Customer enplaning/deplaning equipment) helps prepare aircraft cabin for departure; coordinates Customer boarding and deplaning; assists Customers with special needs; and complies with any ad-hoc requests as needed.Individuals must be comfortable serving Customers, speaking on a publicaddress system and using computers.Perform clear, detailed, and specific instructions while consulting withCrewleader on all matters outside the scope of dailyresponsibilities/activities

Certificate, Green Systems Technology

Mastery in Electrical Control Circuits, Motor Control, Mechanical Drives, Proficiency in Industrial Electrical Wiring, V-Belt and Chain.

Bachelor Of Arts - Ba, Game And Interactive Media Design