AeroLeads people directory · profile
Derek Black Email & Phone Number
Principal Solutions Engineer
at
Uptima
1 work email found
@msn.com
3 phones found area 765, 614, and 415
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Derek Black? Overview
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Quick answer
Derek Black is listed as Principal Solutions Engineer at Uptima, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at msn.com, phone signal with area code 765, 614, 415, and a matched LinkedIn profile for Derek Black.
Derek Black previously worked as Head of Customer Success at Revvana: The Revenue Operations Platform For Salesforce and Director of Customer Experience at Prodly. Derek Black holds Bachelor Of Science (B.S.), Physics from Purdue University.
Company email context
Email format at Uptima
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{first}.{last}@msn.com
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AeroLeads found 1 current-domain work email signal for Derek Black. Compare company email patterns before reaching out.
Profile bio
About Derek Black
Derek Black is a Principal Solutions Engineer at Uptima. He possess expertise in salesforce.com, crm, customer service, saas, enterprise software and 35 more skills. Colleagues describe him as "Derek has a strong technical apptitude combined with problem solving skills that helped take our product to the next level."
Listed skills include Salesforce.Com, Crm, Customer Service, Saas, and 36 others.
Current workplace
Derek Black's current company
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12 roles
Derek Black work experience
A career timeline built from the work history available for this profile.
Head Of Customer Success
Current
May 2022 - Present
Director Of Customer Experience
Sep 2021 - May 2022
Director Of Customer Success
Making customer's product dreams come true and managing Customer Success and Support teams.
Jun 2019 - Sep 2021
Csg - Senior Product Manager
Responsible for creating Accelerators, coaching Success Specialists, and ensuring needs of the Salesforce customer base are being met.
Oct 2017 - Jun 2019
Senior Consultant
Worked as Solution Architect on 150+ SteelBrick / Salesforce CPQ Projects.
Jul 2015 - Oct 2017
Director Customer Success
- Grow, manage and mentor a team of Customer Success Managers, spanning the following disciplines:o Trainingo Upsell and cross-sello Coordination with sales and partner channelso User community developmento Product.
- Develop and maintain a positive and professional working relationship with customers, internal and external, as a trusted advisor, allowing the full potential of the sales-I solution to be realized
- Ability to travel to major customers for face-to-face meetings
- Help develop marketing strategies to upsell existing and new products to existing customers.
- Quickly identify, manage and help resolve customers’ business issues via strategies using the platform or resolve platform related issues.
- Drive usage and adoption of the Enterprise platform through on-going usage reviews, account performance planning and establishment of best practices
Feb 2015 - Jul 2015
Senior Customer Success Advisor
Oracle - Bigmachines
Guide adoption of BigMachines software to our largest customers.
Jun 2013 - Feb 2015
Customer Success Advisor - West Coast
-Maintain relationships with a select group of BigMachines customer accounts.-Deliver best practices and training to customers to ensure best use of BigMachines product-Arrange meetings with customers to keep them up-to-date with product enhancements-Answer technical questions regarding customer implementations, suggest solutions to problems-Perform site.
Aug 2012 - May 2013
Customer Support Manager
-Lead and coordinated team of 25-30 customer support engineers-Reviewed, revised, and implemented company processes and practices to improve efficiency-Created technical training for areas key to supporting BigMachines customers-Created reports for company metrics in Salesforce.com-Acted as a technical adviser for problems beyond the abilities of.
Jun 2012 - Aug 2012
Customer Support Engineer
-Won company's BigBrain award for Innovation in February 2012.-Completed BigMachines "Blue Belt" Admin certification (Highest Level attainable at the moment) -Troubleshot and repaired problems with customer software implementations on the BigMachines platform.-Owned support for 35+ customer accounts simultaneously (including HP, Sophos, RedHat)-Created.
Dec 2011 - Jun 2012
Knowledge Engineer
Ke Labs
- Created and maintained knowledge libraries for Math, Physics, Chemistry, Statistics, and Data Management. - Wrote algorithms for autonomous computer solutions of scientific and mathematical problems.
May 2010 - Aug 2011
2 education records
Derek Black education
Bachelor Of Science (B.S.), Physics
Purdue University
Applied Mathematics, Pre-Pharmacy + Mathematics
Indiana University Indianapolis
FAQ
Frequently asked questions about Derek Black
Quick answers generated from the profile data available on this page.
What company does Derek Black work for?
Derek Black works for Uptima.
What is Derek Black's role at Uptima?
Derek Black is listed as Principal Solutions Engineer at Uptima.
What is Derek Black's email address?
AeroLeads has found 1 work email signal at @msn.com for Derek Black at Uptima.
What is Derek Black's phone number?
AeroLeads has found 3 phone signal(s) with area code 765, 614, 415 for Derek Black at Uptima.
Where is Derek Black based?
Derek Black is based in Chicago, Illinois, United States while working with Uptima.
What companies has Derek Black worked for?
Derek Black has worked for Uptima, Revvana: The Revenue Operations Platform For Salesforce, Prodly, Salesforce, and Salesforce Quote-To-Cash.
How can I contact Derek Black?
You can use AeroLeads to view verified contact signals for Derek Black at Uptima, including work email, phone, and LinkedIn data when available.
What schools did Derek Black attend?
Derek Black holds Bachelor Of Science (B.S.), Physics from Purdue University.
What skills is Derek Black known for?
Derek Black is listed with skills including Salesforce.Com, Crm, Customer Service, Saas, Enterprise Software, Cloud Computing, Management, and Leadership.
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