Derek Bowen Email & Phone Number

State College, PA, US

State College, Pennsylvania, United States

• I work with the Chef and management team in creating nutritious and top quality food at a Senior Living location.
• I help implement new culinary programs in conjunction with the marketing and culinary teams.
• Maintains excellent relationships with the client.
• Manages, trains, and develops associates.
• Performs other duties as assigned.

Doylestown, Pennsylvania, United States

• Built relations with customers, coworkers, and management to improve my personal sales skills and the dealerships
• Sold new and preowned vehicles from a variety of manufacturers
• Sold on average 8 vehicles a month after I completed new employee training and orientation period
• Analyzed customer needs and preferences to recommend appropriate products.
• Ensured customer satisfaction by providing follow-up support after purchases.
• Participated in regular training sessions on new products, services, and industry trends.

Warminster, Pennsylvania, United States

• Built relations with customers, coworkers, and management to improve my personal sales skills and the dealerships
• Sold new and preowned vehicles from a variety of manufacturers
• Analyzed customer needs and preferences to recommend appropriate products.
• Performed cold calls to prospective customers to introduce company offerings.
• Analyzed customer needs and identified solutions to meet their requirements.
• Generated leads through cold calling, networking, and referrals.

Langhorne, Pennsylvania, United States

• Senior Management team member dedicated to overseeing up to 70 Environmental Services staff members including supervisors and frontline staff
• Roles included staff interviewing, hiring, onboarding and scheduling, as well as providing on-site support roles when necessary
• Responsibilities included assigning project roles and floor assignments to staff, leading Quality Assurance Program monitoring programs to ensure high levels of cleanliness, safety, and organization within the hospital.
• Also responsible for processing payroll, maintaining adequate supply inventory, mentoring staff, and serving as a liaison between other hospital departments and the Environmental Services team
• Assisted with preparation for regulatory inspections by compiling required documents and data sets for review by inspectors.
• Maintained records of hazardous waste management and disposal activities.

Langhorne, PA

• Senior Management team member dedicated to overseeing up to 70 Environmental Services staff members including supervisors and frontline staff
• Roles included staff interviewing, hiring, onboarding and scheduling, as well as providing on-site support roles when necessary
• Responsibilities included assigning project roles and floor assignments to staff, leading Quality Assurance Program monitoring programs to ensure high levels of cleanliness, safety, and organization within the hospital.
• Also responsible for processing payroll, maintaining adequate supply inventory, mentoring staff, and serving as a liaison between other hospital departments and the Environmental Services team
• Assisted with preparation for regulatory inspections by compiling required documents and data sets for review by inspectors.
• Maintained records of hazardous waste management and disposal activities.

Lafayette Hill, PA

• Served as Dining Hall manager, responsible for managing up to 15 employees per shift at a high-volume dining facility
• Primary roles included processing payroll and departmental invoices, staff scheduling, and development and management of dining hall budgets, which included expenses, sales forecasts and labor costs on a weekly basis
• Also responsible for adhering to all county, city, and state food standard guidelines
• Maintained an excellent rapport with all staff, vendors, and upper management throughout the organization
• Evaluated employee performance through observations in the dining room or kitchen area.
• Resolved customer complaints in a timely manner while maintaining excellent customer service standards.

• As Service Team lead, was responsible for ensuring consistent and highly rated customer service to the residents and guests of the facility
• Investigated potential issues or problems identified by customers.
• Managed workflow and delegated tasks accordingly.

-Served and assisted in supervising the staff during service, helped out in the kitchen where ever needed, and helped manage large events.

Bachelor Of Science, Business Administration

High School Diploma, High School/Secondary Diplomas And Certificates