Derek Bycofski Email & Phone Number

Lancaster, Ohio, United States

• Collaborate with internal teams to streamline operations across materials handling, production and shipping resulting in increased performance scores.
• Improve turnover rate and waste, increased customer retention, and boosted overall quality using six-sigma/DMAIC based training.
• Managed and restructured internal auditing process and procedures using Quality Management System programming.
• Modified all production phases including, loading, inventory and ordering, directly resulting in improving PLT scores.
• Evaluating team skills and knowledge regularly, provided hands-on training beyond role responsibilities and mentoring to help drive team goals.
• Executing productivity KPIs by leading trainings on procedures and safety practices.

• Established productive facility service route using excellent customer service, effective communication and working relationships to maintain high conversion rates on new contracts.
• Stocked and sold products at route locations, ensuring customers' forecasted sale levels matched their inventory need.
• Navigated multiple computer systems to handle customers' sales and service needs: Excel, Access, Jira, SAP and Hubspot.
• Handled sales paperwork and payments with high degree of accuracy to minimize errors.
• Offered knowledgeable insight into available products and services with customers to help them make informed decisions and capitalize opportunities.
• Called on existing accounts to drive sales through proactive and relationship-driven contact strategies resulting in being recognized as Regional Peak Performer (out of >1000 participants).

Bachelor Of Science - Bs, Applied Management, Cum Laude

Associate Of Science - As, Fire Science/Fire-Fighting

Associate Of Science - As, Lpn