Derek Byrd Email & Phone Number

Security Change EngineerProvide escalated support to the customer security infrastructureActs as a focal point for large account network problem resolution. Acts as a technical expert. • Excellent understanding of the TCP/IP protocol suite• Cisco ASA Firewall family, preferably with 9.x version software• Cisco Identity Services Engine • Cisco Firepower NGIPS with Firesight• Palo Alto, Watchguard, Sonic Wall and other firewall platforms• Cisco Advanced Malware Protection with ThreatGRID or other advanced malware protection• Experience with troubleshooting and investigating device and networking issues methodologies• Experience with trend analysis based on security baselines• Ability to analyze, use and configure small to medium networks

Upgrading plants Palo Alto firewalls Experience building/setting up a firewall from scratch Configured and migrated from old to new PAN firewalls Connecting all firewalls to Panorama for managing Work with plant engineers to install firewalls at site locations

Implementing security measures to protect computer systems, networks and databasesConduct penetration testing, looking for vulnerabilities across the networkImplementing 802.1x security standards and best practices for the organization with Cisco ISE

Atlanta, Georgia, Us

Demarcation for small business Configure static IP’s for the interfacing gateway device Install Data, Voice and Video streaming devices Configure WIFI, Telephones, and installation of gigabit speed internet services Install TVs, and video to Fiber Optic, Coax, Cat5e, cable connections Install and configure routers and home networking and troubleshooting computers

Responsible for the administration and maintenance of all network devices. Network support and administration of Cisco devices, Infoblocks, VPN, and security points. Configuration and maintenance of security management server software Monitoring of servers and networks. Management and configuration of Cisco ASAs, Cisco catalyst switches and Cisco routers. Configuration and maintenance of Cisco routing/switching, Juniper VPN

Charlotte, Nc, Us

Analyzing Interactive video traffic from site to site and elevating latency issues Implementing site to site networking with Sip protocol to enable two way voice communication Installing and configuring Sip server to communicate to sip devices at the various customers locations Administering signal receivers, such as SG-systemII , DMP scs2 and Bosch 6500/6200 analog and digtal receivers for alarm monitoring Coordinating with TWC/Level3 to resolve network infrastructure issues Updating and Configuring, Roles and Users in Active Directory Trouble shooting and Completing various IT issues in the IT Helpdesk Ticketing system Documenting mapping present network for the migration of the new network Designing new procedures for the network infrastructure to meet the growth and production of the business Resolving routing issues by implementing OSPF Configuring Site-to-Site IPSEC tunnels to various site locations Configuring Juniper SSG 104, SA2500 , EX 4200 Series 48 port, HP Pro Curve Switch 8212,2650 and FortiGate 300C Creating Firewall Objects and adding to the objects to the corresponding groups Configuring policies and security profiles Editing Application Sensors for Application Control Updating and maintaining intrusion protection to stay current with the Fortinet intrusion protection database Maintain the corporate network for day to day issues developing new procedures for the future network infrastructure

Hanover, Md, Us

Server Technician at Apple.

Job descriptions: Maintains workload through a ticketing system, documenting each ticket with notes of steps taken. Duties also included Implementing test results and resolution of data devices that are connected to the network through monitoring managing software. I also was responsible for monitoring and investigating intermittent issues on the network for various companies. Contacting General and site Managers to troubleshoot and maintain the stability of the network through remote access. Configuring Cisco routers and switches to accommodate the business needs, while identifying cabling connectivity issues, and misconfiguration issues’ on the network. Contacting carrier’s Tier, I,II,II for phone conference troubleshooting and resolving WAN latency issues, configuring DSL and Cable modems to exact specification.

Tampa, Florida, Us

Responsibilities included: cable, network configuration and hardware device installation. Mount and install servers and routers, cross connects, telecommunication racks, patch panels, fiber optic and hardware. Designed, installed and configured computer network systems and peripherals; hardware maintenance; software and operating systems troubleshooting; problem solving of network application and electronic mail system issues; maintenance of residential and commercial networks.

Troubleshooting computer related problems including installing/upgrading software and hardware. Servicing and installing cable, high speed data, and digital phone systems for both home and office. Operating and securing residential and commercial networks. Test equipment to adjust signal strength. Lead team projects, within IT Help Desk with certified customer service skills and technical support for the End users. Coordinate with voice engineers and data management teams in areas of maintaining, troubleshooting and resolving a wide variety of network issues. Perform responsibilities of developing documentation and procedures for newly deployed systems. Monitor as well as respond to problems affecting internal, as well as external clients. Perform troubleshooting of LAN, WAN, VPN, and Wireless connectivity issues.

Washington, Dc, Us

United States Marine Corps/Quality Control /Dispatch technical Support Managed and evaluated employee-working areas for safety violations and completed detailed incident reports. I supervised and assigned various duties to more than 60 employees to ensure the proper operation of the work place. Responsible for scheduling and coordinating loads weeks in advance of the transport date. Developed and maintain excellent relationships with various brokers throughout the United States providing many premium contracts for the company. Resolve problems related to trucking, visitor, staff or employee complaints; recommend and participate in the solution of on-going problems or trends.

Associate Of Applied Science (Aas), Network And System Administration

Certificate, Information Technology