Derek Chew Email and Phone Number

Key contributions:2023: OpenGov Leadership Forum - Contextualised ESG delivery framework for the Singapore Public Sector audience, with mock scenarios highlighting key areas in which the framework could help our clients.2022: Led end-to-end delivery of user management and electronic signature module at a large Ministry client, incorporating all aspects to ensure a unified end product, and presenting it to the Divisional Director.2021/2022: Showcased a co-development model to a large Ministry partner, and provided on-the-ground feedback to formulate the talking points for the GovTech Industry Briefing the following year, where the co-development model was championed.2021: Grew the newly established Public Sector vertical within ASEAN Consulting from 5 to 10 members.

Key project: Led Digital Transformation for an Education institute with multiple branches looking to overhaul and unify its piecemeal systems.Implemented CRM and ERP systems, transitioning to a unified common data model, enabling smoother customer journeys and unlocking greater business efficiencies through consolidated marketing campaigns, better customer categorisation and routing, automated workflows, drill-down analytics, real-time and projected KPI reporting, operational staffing deployments, inter-branch connectivity and integration. Utilised Train the Trainer method to kick-start the organisational change process, identifying and empowering key individuals within the organisation to be both an advocate for a more transparent and cohesive way of working as well as become a knowledge expert in the revamped systems and processes.

Responsibilities: Pitched synergistic partnership events between complementary businesses, and provided business consulting services to further persuade clients of business growth opportunities. Offered mostly one-off promotional events targeted at the coveted 20-35 demographic, packaged with marketing and branding offerings in that segment. Skills developed: Business Consulting, Business Development, Event Management, Market Research

Key contribution: Prototyped a commodities model for a prospective client, laying the path towards clinching this crucial contract.Responsibilities: Carried out data processing, data integrity checks, model validations, and stress tests on the cloud-based portfolio analytics software platform. Performed quantitative and qualitative assessments of client use cases to further identify gaps or enhancement opportunities. Skills developed: Agile practices, cross-functional skills, Software Development Life Cycle (SDLC), backlog management and feature prioritisation.

Key achievement: Took on team lead role inside 3 months, managing the team between multiple concurrent projects and vetting the reports before presenting them to the APAC Head and Vice-Head.Responsibilities: Performed portfolio analyses and quantitative modelling, taking into account clients' risk appetite, corporate and regulatory requirements, culminating in bespoke investment strategy reports. Worked directly with the APAC Head and Vice-Head to document client requirements, define and refine scope, create project outlines, and set internal delivery timelines. Managed team resource allocation between multiple concurrent projects, balancing between ensuring sufficient expertise to complete deliverables within tight deadlines, yet allowing for adequate growth opportunities within the team.Skills developed: Leadership, Project Management, Portfolio Optimisation/Analysis, report writing