Derek Dailey Email & Phone Number

Independence, Ohio, United States

Independence, Ohio, United States

I manage the entire IT Infrastructure Operations team. This includes the Support Team, Telecom Team, and Infrastructure Team.

Westlake, Ohio, United States

I managed a team of endpoint engineers. The scope of discipline included Endpoint Manager, Intune, McAfee Endpoint Security Suite, Bitlocker, and MobileIron. The team was responsible for building and maintaining client imaging solutions, software deployments, OS patching, OS servicing models, mobile device management, endpoint security solutions, and driver management.

Westlake, Ohio

I managed a team of five highly skilled network engineers. The scope of our team includes enterprise networking(wired and wireless), firewalls, voice networks, VPN, IP address management, internet access, and DHCP.

Westlake, Oh

Design, build, and administrate Hyland's computer client management system, System Center Configuration Manager. Design and implement software deployment techniques, operating system deployment sequences, and custom powershell scripting. Construct a corporate Windows as a Service(WaaS) model and implement processes.

Westlake, Oh

Tier 1 and 2 desktop support.

Camp Pendleton, California

In this position I was responsible for leading a team to build and support both tactical and garrison networks. These networks included non-secure, secret, and top secret communications. I oversaw the well being and both the personal and professional development of 20 Marines. In this position I designed the Cisco networks and server infrastructure. This included Cisco IOS configurations (switch and router), IP schemes and subnetting, Microsoft AD and Exchange, network storage arrays, wireless uplinks, and role based permissions. While in this position I earned the Navy/Marine Corps Commendation medal for exemplary leadership and excellent technical acumen.

Camp Pendleton, Ca

• Configured over 250 Cisco network devices and 3,000 end user peripherals, which enabled data communication to over 15,000 users.• Managed the creation, permission delegation, and group associations to over 15,000 user accounts.• Supervised a team of 20 technicians, the team successfully completed over 50000 tickets.• Constructed ether channels in areas of high network traffic, to improve network efficiency.• Designed and constructed a LAN to support 5,000 users and 2,000 assets..• Trained and supervised a team 20 technicians in customer service practice and network operations.• Managed a network attached storage unit that shared storage space with 5000 users.• Created over 10000 user mailboxes using Microsoft Exchange Server.• Placed and terminated of 10 kilometers of category 5E and 6 cabling, which supported over 750 network devices and 5000 peripherals.• Diagnosed and repaired over 300 assets.• Completed over 12,000 support trouble tickets.

Information Technology

Obtaining training relevant to current occupation. Focusing Microsoft Server 2012 R2 and System Center Configuration Manager 2012 R2. Also.

Computer/Information Technology Administration And Management

Completed courses to round out current IT experience. Focusing mainly on server platforms and client computing.

Diploma

Activities and Societies: Baseball Team, Eagle Scout