Derek Degroot Email & Phone Number

Dallas, Texas

Dallas/Fort Worth Area

As a help desk specialist, I support the point of sale equipment used by merchandise associates, store coordinators and manager's of my client's various retail chains. This involves an understanding of most peripherals used for the point of sale, such as the register, debit pin pad, thermal receipt printer, scanner, keyboard, and touchscreen. I assist cash.

Dallas/Fort Worth Area

As part of a smaller IT team at Texas Excavation Safety System, I was able to hone my technical troubleshooting skills in a very wide facet of skill sets. First and foremost, I supported all hardware of the customer service agents, from the computer and it's peripherals to the phones and all the software within. I ran network cabling from the server to the.

As an Airborne Cryptologic Linguist, my priority was vigilant support to Operation Enduring Freedom. I processed signals intelligence in this support, as well as learned to operate multiple different mission critical equipment. I gained an appreciation for prompt, accurate reporting when providing intelligence to mission commanders, and to lead my fellow.

Dallas/Fort Worth Area

Customer satisfaction was my number one goal at RadioShack. I quickly learned how to confidently approach customers for assistance, and when to allow space for time to decide on purchases. My early enthusiasm for all things technical propelled me to exceed expectations, all the way until my departure for the military.