Derek Dodds Email & Phone Number

Tacoma, Washington

Puyallup, Washington

Sumner, Washington

1. International currency fluent, crossing USD, CAD, EUR etc.... translations 2. Responsible for monthly bill reconciliation in a multi-million dollar company, ranging from retail locations, to marketing invoices.3. Paying all rent & utilities through Citrix M3 H5 system. Keeping track of all bills on an organized spreadsheet. 4. Preparing a weekly forecast in US and CA funds. 5. Contacting vendors for ACH, WIR, and W-9 information, and reconciling bills across multiple accounts.

Greater Seattle Area

In my current role I oversee operations for Amazon, REI, and West Marine. 1. EDI transmission follow through VIA SPS commerce.2. Product setup through accounts.3. Mastering excel to make sure all product SKU information is correct 4.mange orderbook report VIA SAP business objects to review account dollars invoiced5. Pulling sample product to be reviewed. 6. Working with many teams to insure routing guides are followed correctly.7. Managing and disputing charge backs.

Enumclaw Wa

Currently i am the customer service tech for Helac where i have an abundance of responsibilities.1. warranty evaluation 2. RMA initiator3. special projects (usually engineering related)4. product analysis5. customer, distributor, and end user communication6. Many aspects of different systems including Avanti, CRM, and other Office 365 programs7. Root cause analysis 8. customer service9. sales order entry10. product price quoting 11. repair evaluation quoting 12. adapting to ever changing events 13. portraying my findings to all management and quality teams.and much more sort of a jack of all trades-

Auburn Wa

Flooring installer and job lead required me to an independent worker that could also operate with a team. Self reliance and responsibility were keys to success. I enjoyed this job and loved the sense of pride after a job was completed. Physically and mentally demanding. Sometimes could be stressful, so i had to learn how to cope with the stress and thrive.

Algona

 Responsible for using an RF scanner to accurately pick orders to fulfill build cells. Met company safety standards when operating a stand-up staking forklift in an congested warehouse. Efficiently picked orders to ensure all work was completed to meet SLA. Quality control for parts to examine and review for defects Root cause analysis and risk assessment.

Sumner Wa

Stocking and filling shelfs while working with a team to get a job done with proper presentation of products. Using customer service skills to help customers while shopping multi tasking to make sure customers are above satisfied with my service. Using Data sheets and computer software to order product for the store. RF order scanning to fulfill the shelfs in the store with the correct amount of product.

Business Management Aa, Business, Management, Marketing, And Related Support Services, Carrying A 3.1 Gpa Currently

currently working towards my AA in business management. This course has been teaching me a lot about myself. I am proud to say i am.

Composite Tech Certification, Composites, 4.0

Activities and Societies: Certification programin this certification i learned the basics of composite layup, rework, and dynamics. Most.