Derek Eastham Email & Phone Number

Seattle, Washington, United States

As an ADBA and member of the PROD-OPS team at GridPoint I assist in managing several databases across multiple environments. I am also the project owner for reporting and proactive monitoring solutions for our mission critical services. I have taken on several large projects to automate a variety of maintenance tasks, develop and analyzed reporting on underlying database performance and efficiency to develop and support optimization & cost control measures, re-design and implement automation to the API Label provisioning and maintenance process for direct customer access to their data, designed & implemented ETL processes for reporting. I also implemented DataDog & JIRA Integrations and JIRA Project Automation Flows to assist with managing and automating ticket creation and assignment processes related to proactive monitoring of systems & processes.• Databases:o AWS RDS PostgreSQL, SQL Servero AWS Aurora PostgreSQLo Snowflake• AWS:o RDS & Aurorao EC2 Linux/Windowso QuickSighto S3• DataDog• Atlassian:o Confluenceo JIRA• Languages:o SQLo Python 2/3o YAML

Seattle, Washington, United States

I produce a variety of content for entertainment purposes, and am a budding influencer building an independent brand. A multi-media live stream in the modern era requires attention to multiple aspects of networking, hardware, and software performance and optimization in order to achieve the greatest performance and quality.• Produce a multi-platform simultaneous stream with integrated live chat aggregated from supported platforms.• Built and maintain multiple excel sheets to track sales of brand merchandise by product, artist, and sales platform to better track the growth of the brand and bring efficiency to the business.

Greater Seattle Area

As a part owner and manager of a retail shoe store operation, I was responsible for our IT Infrastructure as well as our day to day operations & staff. I maintained an internal network and secure VPN remote operations environment allowing us to do business from anywhere we had an internet connection available to us. I also built and maintained reports to bring greater efficiency and detail to the operation of the business leading to a growth in sales of 50% over the first three years of business.• Built reports with excel to provide greater insight into sales and extrapolate trends resulting in:o A steady increase in sales.o Higher ROI in marketing campaignso An efficient plan of operation• Built and maintained the database of products for our store from scratch including Products, General Ledger associations, sales tax, cost, retail, and availability data which resulted in:o A more efficient customer experienceo Detailed sales and trend reportso More efficient inventory planning and management• Served as Project Manager for a complete business rebranding which was executed in a 48 hour periodo Planned and executed a complete showroom renovationo Planned and executed a complete inventory replacemento Replacement of all external and internal signage

Greater Seattle Area

I managed and oversaw operations at all brick & mortar retail locations in the Greater Seattle Area. In addition to managing and training staff, managing inventory and leading our customer service team; I was also the first point of contact for tech support needs at the retail stores providing troubleshooting and solution implementation for hardware, software, networking and connectivity related problems.• Built reports with excel to provide greater insight into sales and extrapolate trends resulting in:o Improved insight into sales staff performanceo Improved insight into daily profitability of locations individually and as a groupo An Increase in sales greater than 60% over two years at a previously failing locationo More efficient inventory management yielding a greater per unit ROI

Lynnwood, Washington, United States

New Employee TrainingOversee Head Cashiers, Cashiers & LoadersOpen & Close registers & register zonesCashier & Loss PreventionCustomer ServiceCompleted the Management Training Course

Associate Of Arts And Sciences - Aas, Network And Server Administration Specialist

AAS in Network and Server Administration Specialist Certificate in Windows Network Administration Certificate in Linux Networking.

Associate Of Arts (Aa), Video Production

Produced a short film "The Duel" which received IMDb credit. Study focused on producing, directing, editing and writing video and film.

High School Diploma