Derek Fox Email & Phone Number

• Supported and supervised a team of 15-20 Account Managers
• Participated in the implementation of long and short term business strategiesto effectively achieve policy service objectives
• Implemented and participated in the development of tactical business planningand monitoring decisions / activities designed to support underwritingdecisions
• Assured compliance and performance standards were achieved through audit
• Established and maintain positive and productive relationships through on-going dialogue with UW Management, Underwriters & agents / brokers

Oakville, ON

• Supported Account Executives in the commercial underwriting department
• Prepared commercial insurance quotes, complete with pricing exhibits and exposure reports
• Communicated with brokers/agencies and internal departments to respond to inquiries and resolve underwriting issues

Oakville, ON

• Responsible for ordering commercial insurance inspections requested by underwriters
• Processed commercial auto policy endorsements

Oakville, ON

• Ordered and prepared motor vehicle record reports
• Communicated with brokers regarding decline submissions
• Responsible for management of customer files
• Provided administrative support and other related services as needed

• Assisted customers with daily transactions and retail banking issues
• Provided excellent customer service over a number of different banking channels
• Successfully managed risk, dealing with potential fraudulent situations

Napanee

• Assisted the Finance and Accounting departments with day to day activities.
• Performed GST audits for member schools and organized OMERS pension contribution plans.
• Assisted school secretaries with accounting issues.
• Performed administrative tasks including mileage tracking, RFP management, and customer service.

Kingston

• Assisted the payroll compensation department with the amalgamation and purging of files.
• Sorted through personnel information and determined whether to digitize or dispose of data.