Highly skilled Food Safety and Quality professional with over 20 years’ experience in the development, implementation and continuous improvement of food safety and quality programs effective in promoting and sustaining a positive and engaged food safety culture. Roles have encompassed process design, program development, implementation and validation, internal and external auditing, customer complaint resolution and communication, food defense, staff training and development.Extensive experience across a broad sector of high and low risk product categories in FMCG, hospitality and primary industry. An excellent understanding for the analysis, control and resolution of food safety and quality hazards essential in maintaining business, customer and consumer expectations. Dealing with the demands of established and developing global, private and local businesses has nurtured a deep understanding of business, customer and consumer needs. Excellent time management skills and the ability to work under pressure in all environments.