Derek Gerber Email & Phone Number

Blacklick, Oh, Us

Columbus, Ohio, Us

Columbus, Oh, Us

Project Coordinator • Dispatching Contractors• Sending Scope of Work• Scheduling with Contractors and Stores• Maintaining Spreadsheets internally and externally• Reviewing Completion documents• Billing Worksheets• Weekly Meetings• Bi-Weekly Project PresentationsService Coordinator• Lead coordinator for Exterior Lighting on Wal-Mart National Account• Work directly with the Wal-Mart home office out of Arkansas as well with the National projects coordinators.• Process quotes from subcontractors, maintain all appointments in timely manner, communicate with home office on daily request, re-structure quotes after appointments, verify all material and completion specifics• Order materials and update work orders in our database as well as on online customer portals dailyAccomplishments• Promoted in May of 2016 to the Process lead of the Walmart team after consistent months of keeping the Emergency and Electrical trades at or under the 30 day requirement.• Was in charge of all dispatcher status as well as helping coordinators with any status’s that needed assistance.• At the time of promotion, I was responsible for 4 dispatchers and all of their status daily goals.o Currently continue to run daily/weekly reports for management. Current status and completed work orders for the Columbus and Iowa assigned stores Daily/Weekly totals of new work orders, entered work orders and after hours work orders. Run the weekly 30 day aged report every Thursday/Friday for each Walmart trade.• Selected to remain on the Walmart team after a staff reduction was announced in early 2017.• Assigned to represent all LOEB lighting Columbus stores “on site” visits to learn and development the team’s understandings of the technicians work process.• Named the Lead Coordinator to the Exterior Lighting trade, which has double the quantity of all the Walmart trades to help keep the trade service levels and age reports at the required levels demanded by the Walmart home office.

Dublin, Ohio, Us

Handle Incoming consumer and distributor’s phone calls and emails.Placing orders, updating order status, running credit card balances, updating account information, contacting vendors for status updates and following up on all requests.Managed student orders for the MAC Student Tech ProgramSet up accounts, review all information to meet required standards, apply student discounts, follow up with students/parents on any invalid information that is needed, review all order totals to tie out to quote/bid total and get all orders keyed and order confirmations complete in mandatory 24 hour window.Helped Student/Votech team achieved $9.7 Million in Sales, by keying 4,123 orders.Manage school bid/quotes that are sent in requesting a tool list that includes:Tool descriptions, consumer cost to student costs, tool prices compared to competitorsExcessive work on Microsoft Excel to format bid/quote back to school and/or student in a professional layout.Assist with all Data Entry based work.Incoming orders, Crediting and Debiting current and new distributors accounts, create repair reports for credit and repair request to be completed, complete and close all cases that are assigned to me and record all work activity to be evaluated at the end of the day daily.