• Customize inventory management interfaces for Shopify e-commerce clients, improving real-time product management experience • Specialize in delivering front-end support and seamless API integrations to enhance user engagement through responsive design• Assisted in projects and controlled front-end updates and troubleshooting for internal agency websites, reducing load times to ensure high-quality performance

• Enhanced the performance of large language models (LLMs) by providing expert human feedback on AI-generated content, ensuring improved accuracy, coherence, and relevance• Designed and implemented diverse, innovative prompts to optimize AI models' ability to generate creative and contextually precise responses for a wide range of scenarios• Performed meticulous fact-checking and content validation, maintaining high standards of accuracy and relevance in AI-generated outputs to align with quality benchmarks

• Provided front-end development for the agency’s website refresh initiative• Assisted UX Director with user testing, market research gathering and competitive analysis• Created and scheduled social media posts on instagram• Assisted the agency team and partners in the creation of agency client pitch presentations• Assisted partners and staff in general office and clerical duties

• Ensured a high level of customer service and satisfaction• Provided timely and accurate deliveries to paying customers