Derek Gyomorey Email & Phone Number

La Seyne-sur-Mer, Provence-Alpes-Côte d'Azur, France

Vancouver, Canada Area

- Validating sales order data, confirming product and site eligibility for services- Communicating with customers directly for order details and agreements- Identifying systems and process opportunities to create efficiency, reducing customer effort and reduce Sales effort- Building relationships with downstream support teams- Developing a relationship.

Burnaby, BC

- Responding to and solving customer inquiries in a professional and prompt manner, with accurate information (e.g.: Balance inquiries) via phone and email- Verifying and updating loan information as required, during the “Welcome calls” Created a training document in this regards.- Following up with customers to gain missing information and settle their.

Burnaby, BC

- Answering inbound calls and providing information about YP’s multimedia advertising products- Updating client files with accurate information- Providing clients with information on SEO/SEM techniques and other best online research practices- Providing clients with accurate billing information- Resolving customers’ issues and escalations- Providing.

Richmond, BC

- Troubleshooting and resolving customers’ issues. Contributed to a high number of satisfied customers by supporting them via email, live chat and telephone using Microsoft Outlook, SupportSoft and Fusion- Conducted 15 – 20 screen sharing sessions to new or existing users every week, helping significantly non tech savvy customers. Improved software.

Burnaby, BC

- Answering vendors’ phone calls and emails- Maintaining status of all inquiries, communications and applications- Following-up with vendors on credit graded applications to ensure they will be booked- Reviewing incoming credit applications and supporting documents- Following-up on transaction information needed from the vendor prior to funding- Providing.

Vancouver, BC - Toronto, ON

- Checking the x-ray machine before every shift, following strict guidelines - Greeting patrons. Answering their questions and needs- Searching bags through the x-ray machine and removing dangerous items when needed- Reporting to assigned supervisor