Senior Software Engineer
Current
Nov 2024 - Present
AeroLeads people directory · profile
Derek Hale Email & Phone Number
Senior Software Engineer
at
Ford Motor Company
1 work email found
@nice.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Software Engineer
Location
Livonia, Michigan, United States
Company size
Who is Derek Hale? Overview
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Quick answer
Derek Hale is listed as Senior Software Engineer at Ford Motor Company, a company with 151485 employees, based in Livonia, Michigan, United States. AeroLeads shows a work email signal at nice.com and a matched LinkedIn profile for Derek Hale.
Derek Hale previously worked as Lead Technical Account Manager at Nice and PDO Support Lead at Ford Motor Company. Derek Hale holds Computer Enginerring, Engineering from University Of Michigan.
Company email context
Email format at Ford Motor Company
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{first}.{last}@nice.com
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AeroLeads found 1 current-domain work email signal for Derek Hale. Compare company email patterns before reaching out.
Profile bio
About Derek Hale
I have a long history of working in the IT field across a number of industries, including Automotive, Telephony, and Entertainment. I am very passionate about technology in general and in my free time like to try out new software or systems that we can use at home. I like to use what I learn in my work as well, or take a problem I have at work and see if I can solve it in some way at home.I have also worked in many roles within IT, from first level support to non-technical customers up to managing multiple teams across different skills and would like to have more of a leadership focus in IT going forward. I have enjoyed my time training new support engineers in the past, and presented at conferences for past employers and it's always exciting to talk with those that use a system you support and get a perspective.
Current workplace
Derek Hale's current company
Company context helps verify the profile and gives searchers a useful next step.
Ford Motor Company
11 roles
Derek Hale work experience
A career timeline built from the work history available for this profile.
Lead Technical Account Manager
Jul 2023 - Nov 2024
Pdo Support Lead
Provide support for a plant floor application, FIS (Factory Information System), used globally by Ford to monitor the activities of machines on the plant floor and display production data to plant personnel.Provide technical backup to the support team on complex tickets and drive continuous improvement of support processes.Review ticket backlog to ensure.
Sep 2016 - Jul 2023
Technical Team Manager
Responsible for 15 engineers and team leads across the Dialer and Recorder skill teams. Led the team through performance management, customer escalation management, maintaining communicationbetween the Support, Testing, and Development teams, as well as ensuring that useful product enhancements were brought up to product management. Implemented a system of.
May 2015 - Sep 2016
Principal Engineer
Subject matter expert for the Dialer application, responsible for handling high difficulty issues, managing customer escalations, and ensuring the training and development of newer engineers.
Apr 2014 - May 2015
Apr 2013 - Apr 2014
Mar 2012 - Apr 2013
Project Specialist
Test and document new hardware and software prior to it being deployed in the field.Resolve higher level issues when a Level 2 technician can not find a solution.Find new ways to improve the way we handle Theatre issues.
Dec 2011 - Mar 2012
Support Analyst 2
Promoted to Support Analyst 2, responsible for higher level technical issues as well as special projects required by management. Responsible for shift coordination when assigned by management.
Aug 2010 - Dec 2011
Support Analyst 1
- Provide support of computers and networks for over 300 Theaters.- Hardware and software troubleshooting through remote administration software and over the phone support.- Experience using Dameware, URC, Active Directory, Radiant (5.8 and 7.5), SQL, HEAT, KEA! Terminal, Dynamix AX, Citrix XenApp (Support Tools).- Frequently take on new previously untried.
Aug 2009 - Jan 2011
Systems Analyst
Federal Mogul
Performed duties in support of the marketing division of a Fortune 500 Automotive Supplier. Responsibilities included:- Designed and maintained scripts that performed automation work in both Adobe Photoshop and Microsoft Access.- Acted as the customer liaison with representatives of multiple multinational customers to provide for image, data, or.
Oct 2004 - Aug 2009
Team & coworkers
Colleagues at Ford Motor Company
Other employees you can reach at ford.com. View company contacts for 151485 employees →
FS
Fernando Silvero
Colleague at Ford Motor CompanyVilla Ballester, Buenos Aires Province, Argentina, Argentina
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JR
Jaquay Renfro
Colleague at Ford Motor CompanyDetroit Metropolitan Area, United States
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PH
Paige Hildebrandt
Colleague at Ford Motor CompanyDearborn, Michigan, United States, United States
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JC
Josue Chirinos
Colleague at Ford Motor CompanyMexico City, Mexico, Mexico
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KT
Kathy Trivett
Colleague at Ford Motor CompanyNew York, New York, United States, United States
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ĐA
Đỗ Anh Dũng
Colleague at Ford Motor CompanyHanoi Capital Region, Viet Nam
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AM
Amita Mehta
Colleague at Ford Motor CompanyTroy, Michigan, United States, United States
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ZG
Zaira Guadarrama Reyes
Colleague at Ford Motor CompanyToluca Metropolitan Area, Mexico
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JI
James Issitt
Colleague at Ford Motor CompanyGreater Cambridge Area, United Kingdom
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PU
Phatthawut Uma
Colleague at Ford Motor CompanyRayong, Thailand, Thailand
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Fernando Silvero
Colleague at Ford Motor CompanyVilla Ballester, Buenos Aires Province, Argentina, Argentina
View →
JR
Jaquay Renfro
Colleague at Ford Motor CompanyDetroit Metropolitan Area, United States
View →
PH
Paige Hildebrandt
Colleague at Ford Motor CompanyDearborn, Michigan, United States, United States
View →
JC
Josue Chirinos
Colleague at Ford Motor CompanyMexico City, Mexico, Mexico
View →
KT
Kathy Trivett
Colleague at Ford Motor CompanyNew York, New York, United States, United States
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ĐA
Đỗ Anh Dũng
Colleague at Ford Motor CompanyHanoi Capital Region, Viet Nam
View →
AM
Amita Mehta
Colleague at Ford Motor CompanyTroy, Michigan, United States, United States
View →
ZG
Zaira Guadarrama Reyes
Colleague at Ford Motor CompanyToluca Metropolitan Area, Mexico
View →
JI
James Issitt
Colleague at Ford Motor CompanyGreater Cambridge Area, United Kingdom
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PU
Phatthawut Uma
Colleague at Ford Motor CompanyRayong, Thailand, Thailand
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1 education record
Derek Hale education
FAQ
Frequently asked questions about Derek Hale
Quick answers generated from the profile data available on this page.
What company does Derek Hale work for?
Derek Hale works for Ford Motor Company.
What is Derek Hale's role at Ford Motor Company?
Derek Hale is listed as Senior Software Engineer at Ford Motor Company.
What is Derek Hale's email address?
AeroLeads has found 1 work email signal at @nice.com for Derek Hale at Ford Motor Company.
Where is Derek Hale based?
Derek Hale is based in Livonia, Michigan, United States while working with Ford Motor Company.
What companies has Derek Hale worked for?
Derek Hale has worked for Ford Motor Company, Nice, Interactive Intelligence, Amc Theatres, and Federal Mogul.
Who are Derek Hale's colleagues at Ford Motor Company?
Derek Hale's colleagues at Ford Motor Company include Fernando Silvero, Jaquay Renfro, Paige Hildebrandt, Josue Chirinos, and Kathy Trivett.
How can I contact Derek Hale?
You can use AeroLeads to view verified contact signals for Derek Hale at Ford Motor Company, including work email, phone, and LinkedIn data when available.
What schools did Derek Hale attend?
Derek Hale holds Computer Enginerring, Engineering from University Of Michigan.
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