Derek Henry Email & Phone Number

Amissville, Virginia, United States

Sperryville, Virginia, United States

United States

Future Proof Solutions is an emerging small business-focused consulting firm that specializes in providing comprehensive support in company ideation, conceptualization, initiation, system setup, and financial analysis. The company's approach is digitally focused, employing project management software and embracing a remote-first work culture. Future Proof.

• Drove substantial growth within the lowest-performing 25% of the portfolio by designing and executing a strategic growth program.
• Yielded +10% EBITDA improvements and market wide financial success within the first 6 months of trade.
• Decreased labor costs by a forecasted 5% while maintaining utmost compliance with all US and UK labor laws by leading a global labor utilization and optimization project.
• Enabled the company to scale to 20+ units by building cash management, compliance, and training modules to comply with various employment laws in multiple regions and jurisdictions.
• Led successful market opening of Blank Street’s 4th region, from inception to 5 active units, with a robust real estate pipeline.
• Spearheaded the development of a market business plan for 3 initial fiscal years, including real estate scouting, location proformas, hiring, and remote marketing approach.

Virginia, United States

• Managing Member and Operating Director for Goosecup Holdings, Goosecup Collective, Goosecup Roasting, and Goosecup Coffee.
• Launched a self-managed co-working business and scaled to a recurring membership base of 50+, with revenue from additional daily users.
• Established the foundational framework for this new company, encompassing operational guidelines for 3 entities (Goosecup Coffee, Goosecup Collective, and Goosecup Roasting).
• Created reporting software to analyze and yield actionable insights in the areas of Profit & Loss (P&L), Guest Sentiment, and Employee Development.
• Streamlined workflows across multiple business areas by establishing data-driven action plans.
• Accelerated growth, strengthened brand recognition, and boosted customer engagement while leading marketing, events, and social media teams.

Virginia, United States

Pre-operational role developing employee handbook, operational standards, training programs, and systems set up.

Arlington, Virginia

• Achieved a +10% increase vs. prior year in Q1 2020 and surpassed profit margin goals +15% during post COVID-19 re-openings.
• Developed a staff of 150 Managers, Supervisors, and hourly Associates via weekly management meetings.
• Created cohesion by outlining priorities, conducting supervisor check-ins, and introducing on-the-job training tracking tools.
• Maximized ordering efficiency and product usage while acting as a member of the F&B Supply Chain task force.

Washington, District Of Columbia

• Streamlined the onboarding of all Café Leaders for the DC market, and partnered with Café Leadership to highlight and coordinate training opportunities for café team.
• Boosted operating efficiency and increased customer satisfaction by leading key projects, including piloting the use of LMS and HCM.
• Ensured that 30/60/90-day milestones were achieved while acting as a liaison between café teams and area leadership.
• Certified Food Protection Manager - CA, NY, DC

Washington D.C. Metro Area

• Expanded area business operations by leading the pre-opening process for new café grand openings for Union Market, Union Station, Logan Circle, and Wharf cafes.
• Took charge of staff hiring, training, and 3rd-party vendor contract management.
• Fueled significant growth in monthly profit margins for all cafés by providing operational support to retail teams.

San Francisco, California

• Oversaw day-to-day operations for the company’s San Francisco and Palo Alto locations.
• Met staffing needs and enhanced performance by developing robust employee onboarding programs in partnership with the regional training director.
• Collaborated cross-functionally with the regional marketing team to host pop-ups and in-store promotional events that increased customer traffic and grew revenue.
• Drove continued growth on various KPIs at both locations.
• Delivered sound guidance, coaching, and mentorship in retail operations for new store managers at the East and West regions.

San Francisco Bay Area

• Staffed and developed team from blank slate
• Partnered with marketing team to curate and execute brand building events
• Strategic planning with allocation and finance teams
• Created brand on-boarding program

Durham, North Carolina

• Piloted new training and development programs for South District
• Mentored new Store Managers across South District
• Created and executed Q4 calendar leading to highest volume Black Fridays in consecutive years
• Worked with Area Manager and RLPM to successfully reduce shrink over consecutive physical inventories

Charlottesville, Virginia Area

Troy, Michigan

Master'S, Experimental Psychology

Bachelor'S, Biology

Bachelor'S, Psychology