Derek Hooks Email & Phone Number

Asheville, Nc, Us

Asheville, North Carolina, United States

Twenty years of experience in network and systems administration at the largest accounting firm in the Southeastern United States. Excellent communication skills with a commitment to provide the best and most reliable customer service possible.Dixon Hughes Goodman, Hendersonville, NC Manager of Network Administration, May 2017 - Present• Supervise two employees in addition to performing the work of Senior Network Administration• Informal training of various employees to help them excel in the workplaceDixon Hughes Goodman, Hendersonville, NC Senior Network Administrator, 1997-2017• Highly detailed and proficient at troubleshooting, able to quickly get to the root of the issue and provide problem resolution in a timely manner• Serve as Backup/Disaster Recovery administrator, responsible for backing up data on 800+ servers across a 30-office accounting firm using eVault and Commvault software• Administration of SATABeast and EMC XtremIO SAN platforms• Oversee VMware and Hyper-V virtual infrastructure• Responsible for physical installation of file servers, software, and IT hardware, including switches, routers, and wireless access points• Manage Internet content filtering for over 2,000 employees• Work with Microsoft Server OS versions NT 4.0 - 2016, AD, DNS, DHCP, and PC OS versions XP, 7, 8, 10• Have supervised IT staff during mergers and set up of new office locations• Work with multiple vendors across a wide array of technologies, including Microsoft, Seagate, IT Watchdogs, OpenDNS, and Xerox, to ensure optimal service• Research new technologies, evaluate and recommend solutions • Develop and implement policies and procedures related to backup/restore and disaster recovery• Manage and maintain environmental monitoring equipment and UPS equipment for 30 server rooms