Derek Hopper Email & Phone Number

San Angelo, Texas Area

San Angelo, Texas Area

San Angelo, Texas Area

San Angelo, Texas Area

FIELD REPORTING TECHNICIANExamined bacteria bottles shot with produced water to discern how much bacteria was present before and after being treated by Bosque technology. Compiled this information into reports for further review by my supervisor before being presented to the customer. Collected flow back water samples off all oil wells treated by Bosque technology for analysis and bacterial reporting. Performed titrations on samples to determine H2S, Bicarb, CO2 and chloride levels both in the field and the office.ION EXCHANGE OPERATORMonitored inlet and outlet pressure valves to ensure the unit was within operational norms. Checked on the incoming water wells to the unit if a problem with the pressure arose. Maintained all tools and machinery to ensure they were in normal operating conditions. Gathered water samples from three locations and tested their sulfate levels with a Hatch meter once per hour. Sent this information in on an hourly report and compiled a daily report in Microsoft Excel that was sent in once a day. Changed filter socks as needed. Assisted in training four new team members as they came onto the unit.FIELD TECHNICIANAssisted in receiving produced water trucks to Bosque locations. Took load tickets from truck drivers, recorded their information and wrote receipts. Checked on frac tank and oasis tank water levels once per hour and operated pumps to ensure they did not over flow. Changed filters in filter pots as needed. Retrieved a water sample from the site once a day and tested the H2S levels in it.

TRAINING AT THE DEFENSE LANGUAGE INSTITUTETranslated messages simultaneously or consecutively into Persian Farsi, orally or written, while maintaining message content, context, and style as much as possible. Read written materials, such as legal documents, scientific works, or news reports, and rewrote material into English or Farsi. Referred to reference materials, such as dictionaries, lexicons, encyclopedias, and computerized terminology banks, as needed to ensure translation accuracy. SUPERVISION OF OTHER STUDENTSWorked alongside two other trainees to schedule and assign 10 to 20 trainees for day to day tasks and assignments around the work center. Provided supervisors with accountability rosters and tracked whereabouts of all trainees under my supervision. Inspected work and quality of assignments assigned to Airman to ensure jobs were within the standards issued.

Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints. Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Checked to ensure that appropriate changes were made to resolve customers' problems. Determined charges for services requested and arranged for billing.Referred unresolved customer grievances to designated departments for further investigation. Resolved customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compared disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Used computers and computer systems (including hardware and software) to enter orders and process invoices.

San Angelo, Texas Area

Provided information to the customers about store merchandise.Assisted customers in selecting the best product based on their wants and needs.Worked behind the counter using the stores POS systems.

Goodfellow Afb, Tx

AQUATICS DIRECTORSupervised a staff of 22 among three aquatic facilities at Goodfellow. Scheduled the staff to ensure all shifts and swim lessons were covered and that all staff members received 40 hours for the week. Filled out and turned in staff's time cards every two weeks to ensure they were paid correctly. Worked to resolve any conflicts among the staff or customers that could not be handed by the individual pool staff. Selected, trained, evaluated, and guided personnel resulting in negligible safety incidents in two years. Met with managers or other supervisors to stay informed of changes affecting operations. Monitored and assessed performance of individuals and the organization to take corrective action if needed. Signed customers up for swim lessons and scheduled the class times and locations. Established a new lap swim time in the early morning to better accommodate patrons that could not come during other designated times.RECREATION ASSISTANTEstablished prices of goods, services or admission, and tabulated bills based on the current economy. Inspected work areas or operating equipment to ensure conformance to established standards. Considered the relative costs and benefits of potential actions to choose the most appropriate one.

Goodfellow Afb, Tx

LEAD LIFEGUARDSupervised a staff of 8 life guards at one of three pools at Goodfellow. Assisted customers when they had concerns and solved problems at the lowest level in the chain of command. Resolved low level staff disputes when possible and differed to my supervisor if needed. Provided swim lessons to patrons from ages 3 to 40 years old. Called maintenance workers to fix the chemical balance in the pool if needed as well as any safety or structural problems.RECREATION AIDProvided rental goods to customers and billed them upon return of said equipment. Fixed any piece of equipment that was in ill repair. Signed customers up for travel trips to nearby outdoor destinations and accompanied them on the trips. Assisted customers if they had any problems or inquiries.

Goodfellow Afb, Tx

Assisted in watching patrons as they swam to ensure their safety. Provided first aid and CPR if needed. Assisted customers in answering questions about the pool hours and services. Operated a cash register when taking customers entrance fee. Opened and closed facility, including cleaning the locker rooms and deck and ensuring the chemicals in the pool were within acceptable limits.

Bachelor'S Degree, Mathematics

Activities and Societies: Spent two years in the Angelo State Honors Program.

Persian Farsi

Activities and Societies: I completed 33 weeks of the 47 week course in Persian Farsi.Trained with member of all branches of the military.