Derek Hudson Email & Phone Number

• Assisted the store manager in daily operation of the store• Assisted manager in the implementation of complete merchandise information accurately in time• Ensured 2nd & Charles standard of store presentation was being followed by staff• Took responsibility of keeping store clean and uncluttered • Received, checked and shelved all merchandise products• Assisted manager in placing purchase orders and managing inventory• Completed daily registering and store open/close functions• Provided exceptional customer service to every existing & new potential customer• Opened and closed the store

Customer RelationsIn-Home SalesPromoting Product

Seasonal Jr. IT Tech:Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.Supervise complaint ticketing system and follow timely resolution of all work ordersInstall, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and softwareProcess Assistant:Supervised and inspired employees. Trained New Employees. Came up with new process to increase productivity in Gift wrap Department.Problem Solver:Fixed problems with customer's orders.Ambassador:Trained new starts on how to do the process I was in charge of.

Full Stack Web Development Certificate, Computer Software Engineering

Highschool Diploma